Nicki Navarro

● Supervised daily store operations and supported associates in maintaining efficient workflow and customer service standards.

● Provided attentive customer service, resolved customer concerns, and assisted with escalated situations.

● Counted and balanced cash drawers, ensuring accurate cash handling and accountability.

● Processed and recorded cash deposits while following company cash-handling procedures.

● Monitored inventory levels, product availability, and stock organization.

● Conducted quality checks to ensure products and store standards were properly maintained.

● Monitored product dates and completed due-by-date checks to maintain freshness, quality, and compliance.

● Assisted with opening and closing procedures and ensured the store was prepared for daily operations.

● Supported and guided team members while maintaining productivity, organization, and service standards.

● Provided knowledgeable and attentive customer service by assisting customers with product selection, questions, and locating merchandise.

● Secured and maintained security tags on high-value merchandise to help prevent theft and reduce inventory loss.

● Assisted with aisle renovations and merchandising improvements to enhance product visibility, accessibility, and overall shopping experience.

● Maintained organized, clean, and properly stocked sales areas in accordance with store standards.

● Assisted customers in navigating the department and locating products based on their individual needs.

● Worked collaboratively with team members to maintain efficient department operations and a welcoming customer environment.