Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nick Nguyen

Milpitas,CA

Summary

Dedicated pharmacy technician with strong problem-solving and team collaboration skills. Committed to improving patient satisfaction through efficient medication dispensing and inventory management.

Driven Pharmacy Technician with 13 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

13
13
years of professional experience

Work History

Pharmacy-technician

Walgreens Boots Alliance
Milpitas, CA
12.2012 - Current
  • Dispensed medications accurately, ensuring compliance with pharmacy regulations and standards.
  • Assisted pharmacists in managing inventory levels and placing orders for pharmaceutical supplies.
  • Provided exceptional customer service, addressing patient inquiries and resolving medication-related issues.
  • Trained and mentored new pharmacy technicians on operational procedures and best practices.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Education

High School Diploma -

Milpitas High School
Milpitas, CA

High School Diploma -

Certified Pharmacy Technician (CPhT)
Milpitas, CA

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Pharmacy ethics
  • Drug safety
  • Labeling accuracy
  • Supporting pharmacy operations
  • Secure storage of medications
  • Advanced math skills
  • Pharmaceutical calculations

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Pharmacy-technician

Walgreens Boots Alliance
12.2012 - Current

High School Diploma -

Milpitas High School

High School Diploma -

Certified Pharmacy Technician (CPhT)