Nick Nielsen
Flagstaff,AZ
Summary
Proven track record in enhancing customer experiences and sales at Bonnies Barkery, adept in cash handling and relationship building. Put great amount of effort into maintain high cleanliness standards, resulting in increased customer satisfaction. Trained new staff, emphasizing efficiency and service excellence.
Overview
3
3
years of professional experience
Work History
Bakery Specialist
Aj’s Fine Food
05.2024 - 01.2025
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Enhanced bakery production by streamlining processes and optimizing workflow.
Sales Lead
Bonnies Barkery
08.2021 - 04.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelors Degree - Finance
Northern Arizona University
Flagstaff, AZSkills
- Customer Service
- Punctual and Reliable
- Cleanliness standards
- Cash Handling
- Accurate order fulfillment
- Relationship Building
Timeline
Bakery Specialist
Aj’s Fine Food
05.2024 - 01.2025
Sales Lead
Bonnies Barkery
08.2021 - 04.2023
Bachelors Degree - Finance
Northern Arizona University
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