NICK OSTERMAN
Charleston,SC
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
12
12
years of professional experience
Work History
Senior Medical Device Sales Representative
Inogen
04.2021 - Current
- 2024 Q3 & Q4 Highest Closed Won Rate
- Increased marketplace adoption of Portable Oxygen Concentrator by 58% and had a growth trajectory of 280% after my first year.
- Documented protocols and policies regarding operation, maintenance and repair of medical equipment.
- Spearheaded the product release for new products, Rove 6, Rove 4, and Simeox.
- Mentored junior representatives, fostering a culture of continuous improvement.
- Led Tiger Team as Project Manager, enhancing CRM software and training sales team on new policies, while managing 210 Southeast customer accounts
Regional Sales Director
Consultative Genomix/The COVID Consortium
01.2019 - 04.2021
- Top 5 in performance in both Pharmacogenetics and COVID Rapid Anti-body tests
- Overacheived sales goals in Pharmacogenetics and Hereditary Cancer Testing, increasing profit margins by 26% for top accounts in 6 months.
- Coordinated full sales operations within assigned region and managed 8 sales specialists to generate over $1.37 million in sales annually.
- Implemented sales management and development techniques to grow territory from 36 to 74 customers in a year.
- Brought in high-value multi-clinic account worth $624,000 in yearly revenue.
- Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
- Analyzed regional sales performance data to develop actionable insights.
Territory Sales Manager
Electrostim Medical Services, Inc
09.2017 - 01.2019
- Increased territory sales from 0 to a 100+ orders a month within a 6 month period.
- Projected more than $892,000 in sales during the first year and achieved 127% of target.
- Educated customers on product features and use to provide optimal service with electrostimulation devices.
- Worked closely with Physical Therapists and Doctors, using persuasive communication skills and customer relations expertise to close deals with potential patients.
Territory Sales Manager
Total Wound Care Solutions
08.2015 - 09.2017
- Accomplished Rookie of the Year Award (2015).
- Presidents Club (2016).
- Achieved 150% increase in sales and revenue with $1.28 million in annual sales.
- Oversaw and implemented high-quality marketing programs to grow and expand Wound Care dressings, Ostomoy, and Urology nationally.
Operations Manager
Total Wound Care Solutions
03.2013 - 08.2015
- Trained, mentored and supported high-performing team of 17, providing regular performance review, feedback and coaching in deficient areas.
- Reduced operating budget by $180,000 annually by developing new inventory management process.
- Read and interpreted schematics, work orders and reports to identify needed materials and understand instructions.
- Developed and managed annual operating budgets for two area facilities. (Mount Pleasant, SC and Fresno, CA)
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Product Specialist
Total Wound Care Solutions
09.2012 - 03.2013
- Learned about product’s technical specifications and accurately explained specifications to customers and work team.
- Saved costs by negotiating product prices and equalizing freight rates.
- Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities.
Education
Bachelor of Science - Public Health
College Of Charleston
2012
Skills
- MS Office
- QuickBooks
- Salesforce/Veeva/Pipedrive
- Hospital Sales
- Medical Devices
- Insurance Verification
- Territory and Account Management
- Wound Care/Ostomy/Urology
- Pulmonology
- Orthopedics
- HHA/ALF/SNF
- Pharmacogenetics
- Oncology
- EPIC/Athena
- Parachute
Timeline
Senior Medical Device Sales Representative
Inogen
04.2021 - Current
Regional Sales Director
Consultative Genomix/The COVID Consortium
01.2019 - 04.2021
Territory Sales Manager
Electrostim Medical Services, Inc
09.2017 - 01.2019
Territory Sales Manager
Total Wound Care Solutions
08.2015 - 09.2017
Operations Manager
Total Wound Care Solutions
03.2013 - 08.2015
Product Specialist
Total Wound Care Solutions
09.2012 - 03.2013
Bachelor of Science - Public Health
College Of Charleston
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