NICK OSTERMAN
Charleston,SC
Summary
Dynamic Sales Leader with a proven track record of identifying prospects and converting leads into loyal customers. Exceptional communication abilities paired with a keen understanding of client needs drive high sales closing rates. Acknowledged for innovative strategies that consistently exceed sales, revenue, and profit objectives.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Senior Medical Device Sales Representative
Inogen
, SC, NC, GA & TN
04.2021 - Current
- 2024 Q3 and Q4 Highest Closed Won Rate.
- Increased marketplace adoption of portable oxygen concentrators by 58% and had a growth trajectory of 280% after my first year.
- Documented protocols and policies regarding the operation, maintenance, and repair of medical equipment.
- Spearheaded the product release for new products: Rove 6, Rove 4, and Simeox.
- Mentored junior representatives, fostering a culture of continuous improvement.
- Led the Tiger Team as Project Manager, enhancing CRM software and training the sales team on new policies, while managing 210 Southeast customer accounts.
Regional Sales Director
Consultative Genomix/The COVID Consortium
, SC, NC, & GA
01.2019 - 04.2021
- Top 3 teams in performance in both pharmacogenetics and COVID rapid antibody tests.
- Overachieved sales goals in pharmacogenetics and hereditary cancer testing, increasing profit margins by 26% for top accounts in 6 months.
- Coordinated full sales operations within the assigned region and managed eight sales specialists to generate over $1.37 million in sales annually.
- Implemented sales management and development techniques to grow the territory from 36 to 74 customers in a year.
- Brought in a high-value multi-clinic account worth $624,000 in yearly revenue.
- Provided regular training sessions for staff on sales techniques, product knowledge, and customer service standards.
- Analyzed regional sales performance data to develop actionable insights.
Territory Sales Manager
Electrostim Medical Services, Inc
Charleston, SC
09.2017 - 01.2019
- Increased territory sales from 0 to over 100 orders a month within a 6-month period.
- Projected more than $892,000 in sales during the first year, and achieved 127% of the target.
- Educated customers on product features and use, to provide optimal service with electrostimulation devices.
- Worked closely with physical therapists and doctors, using persuasive communication skills and customer relations expertise to close deals with potential patients.
Territory Sales Manager
Total Wound Care Solutions
, Arkansas & Mississippi
08.2015 - 09.2017
- Accomplished Rookie of the Year Award (2015).
- Presidents Club (2016).
- Achieved a 150% increase in sales and revenue, with $1.28 million in annual sales.
- Oversaw and implemented high-quality marketing programs to grow and expand wound care dressings, ostomy, and urology nationally.
Operations Manager
Total Wound Care Solutions
Mount Pleasant, SC
03.2013 - 08.2015
- Trained, mentored, and supported a high-performing team of 17, providing regular performance reviews, feedback, and coaching in deficient areas.
- Reduced the operating budget by $180,000 annually by developing a new inventory management process.
- Read and interpreted schematics, work orders, and reports to identify needed materials and understand instructions.
- Developed and managed annual operating budgets for two area facilities. (Mount Pleasant, SC, and Fresno, CA)
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Monitored supplier operations to verify quality, delivery schedule, and conformance to contract specifications.
Product Specialist
Total Wound Care Solutions
Mount Pleasant, SC
09.2012 - 03.2013
- Learned about the product’s technical specifications and accurately explained the specifications to customers and the work team.
- Saved costs by negotiating product prices and equalizing freight rates.
- Provided an exemplary level of service to clients to both maintain and extend relationships for future business opportunities.
Education
Bachelor of Science - Public Health
College Of Charleston
Charleston, SC 01.2007 - 01.2012
Skills
- MS Office
- QuickBooks
- Salesforce/Veeva/Pipedrive
- Audits
- Hospital Sales
- Medical Devices
- Insurance Verification
- Territory and Account Management
- Wound Care/Ostomy/Urology
- Pulmonology
- Orthopedics
- HHA/ALF/SNF
- Pharmacogenetics
- Oncology
- Laboratory Diagnostic Testing (PCR)
- EPIC/Athena
- Parachute
Additional Information
Palmetto Paws Animal Rescue - Animal Care Volunteer
Mount Pleasant, SC 01/2018 - Current
- Successfully helped foster and provide adoption for over 50+ dogs.
- Foster new arrivals from kill shelters and poor living conditions
- Train fosters in house-breaking, leash behavior, basic commands, and crate training.
- Socialize new arrivals with both other dogs and people.
Timeline
Senior Medical Device Sales Representative
Inogen
04.2021 - Current
Regional Sales Director
Consultative Genomix/The COVID Consortium
01.2019 - 04.2021
Territory Sales Manager
Electrostim Medical Services, Inc
09.2017 - 01.2019
Territory Sales Manager
Total Wound Care Solutions
08.2015 - 09.2017
Operations Manager
Total Wound Care Solutions
03.2013 - 08.2015
Product Specialist
Total Wound Care Solutions
09.2012 - 03.2013
Bachelor of Science - Public Health
College Of Charleston
01.2007 - 01.2012
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