Nicholas Pember
Paradise Valley,AZ
Summary
Driven by a strong work ethic and exceptional communication skills, I significantly enhance customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills!
Overview
6
6
years of professional experience
Work History
Outside Services
Paradise Valley Country Club
2022.01 - 2023.04
- Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
- Assisted in coordinating golf tournaments, ensuring seamless event execution and participant satisfaction.
Outside Services
Continental Golf Course
2021.03 - 2021.08
- Monitored pace of play on the course, ensuring timely rounds for all players while minimizing wait times between holes.
Fulfillment Expert
Target
2019.03 - 2021.03
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Outside Service Attendant/Prep Dishwasher
Desert Canyon Golf Club
2017.09 - 2019.01
- Collaborated with colleagues to develop and implement new strategies for enhancing guest experience and overall satisfaction at the golf course.
- Followed safety protocols while working, avoiding accidents and injuries.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Outside Attendant
We Ko Pa Golf Club
2017.06 - 2017.08
- Provided excellent customer service, addressing inquiries, resolving conflicts, and assisting with special requests promptly and professionally.
- Demonstrated strong problem-solving skills in handling unexpected situations or emergencies that arose during shifts.
Restaurant Busser
Copperwynd Resort And Club
2017.01 - 2017.05
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
The Phelps School
Malvern, PA06.2014
Skills
- Strong teamwork
- Professionalism and Work Ethic
- Safety awareness
- Initiative and Self-Motivation
- Strong Work Ethic
- Listening Skills
- Multitasking and Organization
- Excellent Communication
- Conflict Resolution
Timeline
Outside Services
Paradise Valley Country Club
2022.01 - 2023.04
Outside Services
Continental Golf Course
2021.03 - 2021.08
Fulfillment Expert
Target
2019.03 - 2021.03
Outside Service Attendant/Prep Dishwasher
Desert Canyon Golf Club
2017.09 - 2019.01
Outside Attendant
We Ko Pa Golf Club
2017.06 - 2017.08
Restaurant Busser
Copperwynd Resort And Club
2017.01 - 2017.05
High School Diploma -
The Phelps School
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