
Former college athlete and results-driven Account Manager with proven abilities in client retention, sales strategy, and project management. Expertise in enhancing client satisfaction and driving revenue growth in high-pressure environments.
• Manage a portfolio of 90+ college, high school, and club athletic accounts, serving as the primary point of contact to ensure client satisfaction and long-term partnerships.
• Develop and execute customized sales and service strategies for athletic departments and club organizations to increase account revenue and participation.
• Collaborate with coaches, athletic directors, and program administrators to coordinate product delivery, seasonal timelines, and program needs across multiple sports.
• Identify upsell and cross-sell opportunities within existing accounts to grow territory revenue and strengthen client relationships.
• Resolve client issues by coordinating with operations, logistics, and customer support teams to ensure seamless program execution.
• Evaluate and rank high school football players across the western region.
• Determine collegiate fit and competition level for athletes (Division I, FCS, Division II, Division III, NAIA).
• Communicate regularly with collegiate general managers, coaches, and recruiting personnel.
• Produce and distribute detailed scouting reports to college football programs.
• Supervise and coordinate area scouting staff.
• Teach physical education classes focusing on fitness, sports performance, and nutrition.
• Develop weekly offensive game plans and lead offensive practice periods.
• Plan and execute youth sports clinics, games, and community athletic events.
Relationship Building & Client Retention
CRM Systems utilization
Excellent Communication & Leadership
Adaptability in High-Pressure Environments
Project Management & Quality Control
Sales Strategy & Territory Development
linkedin.com/in/nicholasrock17
Twitter/X: @N_Rock17