Nick Ruegsegger
Madison
Summary
Results-driven individual known for effective communication and safety training skills. Experience in equipment rental and team support has led to enhanced customer experiences and operational success. Ready to apply strengths to ensure safety and satisfaction in dynamic environments.
Overview
4
4
years of professional experience
Work History
Rental Crew
Rocky Mountain Paddleboard
Morrison
05.2025 - 08.2025
- Guided customers in selecting paddleboard equipment and accessories, improving overall satisfaction.
- Demonstrated proper paddleboarding techniques to new users for safety and skill development.
- Provided safety briefings and instructions for paddleboarding activities to ensure participant awareness.
- Processed orders and payments accurately and efficiently as cashier, contributing to smooth transactions.
- Maintained cleanliness and organization of rental equipment area to optimize operations.
- Supported team members in setting up and dismantling events, ensuring smooth execution.
- Organized and restocked supplies to boost team productivity and operational flow.
- Engaged with guests to create a welcoming atmosphere, enhancing their rental experience.
Dock Starter
Rocky Mountain Ski and Wake
Morrison
05.2021 - 08.2024
- Facilitated equipment rentals and guided ski gear selection to enhance customer satisfaction.
- Demonstrated proper usage of wakeboarding and skiing equipment to enhance customer experience.
- Maintained cleanliness and organization of rental area to ensure optimal customer experience.
- Processed transactions efficiently using point of sale system.
- Resolved customer inquiries and concerns professionally.
- Managed incoming calls to provide accurate product availability, pricing, and delivery information.
Tennis Instructor
Columbine Country Club
Littleton
05.2023 - 08.2023
- Conducted private and group tennis lessons, enhancing skills for diverse players.
- Fostered sportsmanship and teamwork, enriching lesson environment and events.
- Ensured readiness and maintenance of courts for all activities.
- Motivated players using positive reinforcement strategies, boosting engagement and performance.
Education
Bachelor of Science - Biological Systems Engineering
University of Wisconsin, Madison
Madison, WI05-2028
High School Diploma -
Mullen High School
Denver, CO08-2024
Skills
- Equipment maintenance
- Inventory management
- Project management
- Customer support
- POS operation
- Safety training
- Problem solving
- Team collaboration
- Effective communication
Timeline
Rental Crew
Rocky Mountain Paddleboard
05.2025 - 08.2025
Tennis Instructor
Columbine Country Club
05.2023 - 08.2023
Dock Starter
Rocky Mountain Ski and Wake
05.2021 - 08.2024
Bachelor of Science - Biological Systems Engineering
University of Wisconsin, Madison
High School Diploma -
Mullen High School