Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nick Smith

Haines City,FL

Summary

Dedicated and reliable security professional with a proven record of operational excellence, rapid leadership progression, and over two years of experience across multiple high-demand environments at Universal Orlando. Known for unwavering dependability, zero call-outs for a half a year, and a calm, composed presence even during high-pressure situations. Recently promoted to Corporal and widely respected by peers and supervisors alike for professionalism, administrative precision, and a growth-centered mindset. Experienced in post transitions, equipment oversight, report accuracy, and shift coordination. Combines sharp analytical thinking with a strong sense of duty, team unity, and an intuitive understanding of leadership dynamics. Prepared to contribute at the next level as a Status Sergeant with integrity, humility, and purpose.

Overview

8
8
years of professional experience

Work History

Epic Corporal

Universal Epic Universe
04.2025 - Current
  • Promoted to Corporal in recognition of reliability, leadership maturity, and exemplary work during the final phases of Epic Universe’s launch
  • Oversee and review all incident reports and officer statements, ensuring clarity, accuracy, and timely completion in alignment with policy
  • Support Sergeants and Supervisors by managing shift-level logistics such as callout tracking, radio assignments, and equipment distribution
  • Provide on-the-ground guidance to officers, answering questions, offering procedural support, and serving as a consistent and approachable team lead
  • Maintain high standards of professionalism and communication when interacting with both team members and leadership
  • Operate as a liaison between frontline and command, relaying information, documenting internal issues, and keeping chain-of-command informed
  • Set the tone for shift morale by offering a steady, respectful presence—avoiding drama, ego, and power plays while reinforcing structure
  • Manage in-office responsibilities including call-taking, document handling, and logistical support—ensuring nothing slips through the cracks

Epic Security Officer

Universal Epic Universe
02.2024 - Current
  • Selected for transfer to Epic Universe during the final phases of park construction, tasked with supporting operations amid evolving infrastructure and high-volume contractor presence
  • Served exclusively on grave shift, maintaining presence, stability, and vigilance in a shifting environment as the park prepared for full public launch
  • Maintained perfect attendance throughout pre-opening chaos—0 call-outs, 0 write-ups, and full post adaptability under pressure
  • Supported both front-line and interior roles including contractor escorts, perimeter control, trailer access, and safety enforcement
  • Handled unpredictable repositioning and post changes without complaint, embodying team-first reliability at all times
  • Played a key role in the successful soft launch and final ramp-up to Epic Universe’s operational debut—Universal’s first major theme park opening in nearly a decade
  • Earned consistent informal leadership recognition from peers and supervisors for unmatched work ethic and unwavering presence during the most volatile phases of development

Resorts Security Officer

Universal Orlando
01.2023 - 02.2024
  • Patrolled high-traffic and nightlife zones including CityWalk, guest pathways, hotel perimeter trails, and the parking garage—ensuring public safety amid frequent intoxication and volatile situations
  • Conducted security screening and guest management at hub screening, CityWalk entrances, and four boat docks servicing Lowe’s Portofino Bay, Sapphire Falls, Royal Pacific, and Hard Rock Hotel
  • Served as front-line security during overnight and swing shifts, de-escalating high-risk incidents involving guests and managing crowd control without backup in low-visibility areas
  • Monitored hotel walkways and resort-adjacent bus terminals for suspicious activity or medical emergencies, relaying to leadership and first responders
  • Earned a reputation for professionalism and composure under pressure, including consistent positive feedback from CityWalk leadership and peer officers
  • Developed foundational confidence, judgment, and control in one of Universal's most publicly exposed and unpredictable environments

Founder & Full-Stack Developer

Hearthfire Softworks L.L.C.
11.2021 - 01.2022
  • Developed and launched a production-level web platform for a private client, handling end-to-end design, coding, and deployment
  • Delivered responsive front-end interfaces using modern JavaScript frameworks and clean backend integrations
  • Performed full stack operations including Linux server setup, domain configuration, and continuous deployment
  • Engineered reusable tools for interactive experiences, including early-stage video game logic, UI prototyping, and dynamic content systems
  • Handled operational DevOps responsibilities—stood up cloud services, monitored site health, and resolved performance bottlenecks
  • Wrote clean, maintainable code using TypeScript and Git version control in a solo agile workflow

Founder & Full-Stack Developer

The Amazing Language Company
06.2017 - 03.2019
  • Designed and built a custom dictionary dataset mapping 100+ core English words to over 120 world languages, including Arabic, Japanese, and Swahili
  • Engineered a scalable lookup tool for multilingual input/output using structured JavaScript objects
  • Created early tools that supported phonetic transliteration and educational flashcard functions
  • Anticipated the rise of language AI by years through independent initiative

Education

B.S. - Computer Science

Western Governors University
Salt Lake City, UT
06.2019

Associate of Science - Computer Science

Valencia College
Orlando, FL
05-2016

Skills

  • Strong track record of zero call-outs over 210 days
  • Calm, composed presence under pressure
  • Effective shift-level logistics and staff coordination
  • Clear, respectful communication across all ranks
  • Precise, timely incident documentation and reporting
  • Fast, adaptive learner with mission-first mindset

Timeline

Epic Corporal

Universal Epic Universe
04.2025 - Current

Epic Security Officer

Universal Epic Universe
02.2024 - Current

Resorts Security Officer

Universal Orlando
01.2023 - 02.2024

Founder & Full-Stack Developer

Hearthfire Softworks L.L.C.
11.2021 - 01.2022

Founder & Full-Stack Developer

The Amazing Language Company
06.2017 - 03.2019

B.S. - Computer Science

Western Governors University

Associate of Science - Computer Science

Valencia College

Similar Profiles

CREATE PROFILE