Guest Service Agent
The Water Valley Company
12.2023 - 03.2024
- Maintaining professionalism and customer satisfaction throughout the process.
- Responded to incoming guests with efficiency and professionalism.
- Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.
- Greeted guests upon arrival and offered assistance.
- Developed strong relationships with repeat customers, fostering loyalty and return visits.
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
- Maintained consistent positive customer feedback.
