Results-driven professional with expertise in logistics optimization, enhancing operations, and delivering exceptional customer service. Proven ability to streamline processes and improve efficiency across diverse environments.
Overview
14
14
years of professional experience
Work History
Uber Driver
Uber
White Plains, NY
01.2022 - 04.2026
Delivered safe and efficient rides to diverse clientele across various locations.
Navigated urban environments using GPS systems for optimal route selection.
Maintained vehicle cleanliness and ensured regular maintenance checks for reliability.
Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
Transportation Manager
Baldor Specialty Foods
The Bronx, NY
03.2016 - 01.2022
Streamlined logistics operations, optimizing delivery routes and reducing transportation delays.
Managed vendor relationships, ensuring compliance with service level agreements and quality standards.
Implemented inventory management systems, improving accuracy in stock levels and order fulfillment.
Collaborated with cross-functional teams to enhance supply chain efficiency and reduce costs.
Lead Dispatcher
Spectrum
Queens, NY
08.2012 - 01.2016
Managed daily dispatch operations, ensuring timely service delivery and customer satisfaction.
Supervised team of dispatchers, fostering collaboration and enhancing communication between departments.
Implemented process improvements to optimize routing efficiency and reduce operational delays.
Trained new hires on dispatch protocols and software systems, improving onboarding experience.