Nick Xie
New York,NY
Summary
Diligent and upbeat employee with years of restaurant experience and a genuine interest in providing exceptional customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Linda Sun
12.2021 - 08.2023
- Packing orders for delivery
- Driving to customers' houses and local businesses/hospitals for bigger, scheduled delivery orders
- Refilling condiments and supplies
Restaurant Waiter
Linda Sun
08.2019 - 08.2023
- Greeting and seating Customers
- Taking orders and waiting tables
- Helping out the kitchen staff with bigger orders or more specific requests
- Getting to know people and developing relationships with customers, especially with regulars
Cashier
Linda Sun
08.2019 - 08.2023
- Answering phone calls and taking orders
- Making change
- Restocking supplies in the front (cups, straws, menus, office supplies, condiments)
- Giving menu recommendations and helping customers find out the most efficient and delicious way to order their food
Education
Audio Engineering - Audio Engineering
Dark Horse Institute
Nashville, TN08.2022
High School Diploma -
Athens Academy
Athens, GA05.2021
Skills
- Menu recommendations/accomodations for customers with specific allergies or preferences
- Carrying many plates and drinks at once
- Making sure the kitchen staff can properly and efficiently understand orders
- Moving supplies in the kitchen
- Building rapport with customers and fostering relationships
- Operating restaurant computer systems
- Experience with GrubHub/UberEats software
- Taking orders by phone call
Certification
Audio Engineering
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Delivery Driver
Linda Sun
12.2021 - 08.2023
Restaurant Waiter
Linda Sun
08.2019 - 08.2023
Cashier
Linda Sun
08.2019 - 08.2023
Audio Engineering - Audio Engineering
Dark Horse Institute
High School Diploma -
Athens Academy
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