Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nickalous Sychowski

South Elgin,IL

Summary

Experienced professional skilled in cultivating strong customer relationships through exceptional service delivery. Effective in addressing customer inquiries and resolving issues to ensure satisfaction. Proven track record of exceeding customer expectations and fostering loyalty. Committed to delivering top-notch service to drive positive customer experiences and enhance brand reputation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Courier

Federal Express
02.2025 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Road Driver

ABF Freight
01.2022 - 01.2024
  • Successfully transported cargo throughout the Midwest.

Parts Consultant

Hawk Auto
01.2019 - 11.2021
  • Established and managed wholesale accounts for auto shops, enhancing client relationships.
  • Facilitated the sale and delivery of automotive parts, ensuring timely and accurate service.
  • Processed incoming orders and maintained inventory, optimizing stock levels efficiently.
  • Streamlined parts retrieval process, significantly reducing customer wait times and enhancing overall service efficiency.

Shift manager

CD One Cleaners
01.2018 - 01.2019
  • Oversaw team to ensure timely processing of garments, enhancing workflow efficiency.
  • Created and managed customer accounts, boosting client satisfaction and retention.
  • Handled customer transactions and returns, maintaining high service standards.
  • Tracked daily sales data, inputting into spreadsheets for accurate record-keeping.
  • Coordinated tagging and sorting of incoming clothes, ensuring smooth operations.

Education

Diploma - undefined

Burlington Central Highschool
Burlington
01.2017

Skills

  • Hardware Troubleshooting
  • Software Installation
  • Technical Support
  • Problem Solving
  • Communication Skills
  • Customer Relationship
  • IT
  • Team Leadership
  • Workflow Optimization

Certification

CompTIA A+

Timeline

Courier

Federal Express
02.2025 - Current

Road Driver

ABF Freight
01.2022 - 01.2024

Parts Consultant

Hawk Auto
01.2019 - 11.2021

Shift manager

CD One Cleaners
01.2018 - 01.2019

Diploma - undefined

Burlington Central Highschool
Nickalous Sychowski