Nickeish Thomas
West Palm Beach
Summary
Proven leader and innovator, previously at Nickeish Day Care LTD, adept in curriculum planning and fostering teamwork. Elevated parent satisfaction and child development through strategic communication and activity coordination. Mastered time management and problem-solving, significantly enhancing operational efficiency and client trust.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Merchandise Sales Associate
Kohl's
West Palm Beach, FL
11.2024 - Current
- Delivered exceptional customer service, enhancing shopper experience and loyalty.
- Managed merchandise displays, optimizing visibility and accessibility of products.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Trained new associates on sales techniques and store policies, fostering team efficiency.
- Collaborated with management on seasonal merchandising plans to maximize sales opportunities.
- Resolved customer inquiries and issues promptly, maintaining high satisfaction rates.
- Processed returns or exchanges efficiently while adhering to store policies, ensuring customer satisfaction was maintained even during challenging situations.
- Demonstrated proficiency in operating point-of-sale systems, accurately processing transactions and maintaining balanced cash registers.
- Boosted merchandise sales by implementing creative visual displays and strategic product placement.
- Improved team morale with open communication and active participation in staff meetings to address challenges or areas for growth.
- Contributed to store profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
- Handled customer complaints professionally and promptly, working towards mutually beneficial resolutions while preserving the store''s reputation for excellent service.
- Greeted all customers entering the store warmly, creating a welcoming atmosphere that encouraged repeat visits.
Daycare Owner/Operator
Nickeish Day Care LTD
Greater Portmore Jamaica
04.2008 - 06.2024
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
- Fostered strong relationships with local schools to facilitate seamless transitions for children entering kindergarten.
- Established partnerships with local businesses to support the daycare center''s growth within the community.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
Hair Salon Owner
Nickeish LTD
Greater Portmore Jamaica
01.2000 - 12.2007
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Pampered clients to increase repeat business.
- Created beautiful braiding styles to accentuate client faces.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
Nail Technician
Nickeish LTD
Greater Portmore Jamaica
01.2000 - 12.2007
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Kept tidy and organized area to comply with cleanliness standards.
Education
High School Diploma -
Donald Quarry High School
Kingston Jamaica09-1998
Skills
- Parent Communication
- Curriculum Planning
- Child development expertise
- Activity Coordination
- Facility Maintenance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
Certification
Alzheimer's Disease & Dementia
Assisting with self administration of medications
Domestic violence & elderly abuse
HIPAA - resident rights
HIV/AIDS
OSHA
Home Health Aide
Timeline
Merchandise Sales Associate
Kohl's
11.2024 - Current
Daycare Owner/Operator
Nickeish Day Care LTD
04.2008 - 06.2024
Hair Salon Owner
Nickeish LTD
01.2000 - 12.2007
Nail Technician
Nickeish LTD
01.2000 - 12.2007
High School Diploma -
Donald Quarry High School