Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage empathy and experience to take on new professional challenges.
Hi, I’m
Nicki Alexander
human resource professional
Dallas,TX
Summary
Overview
10
years of professional experience
Work History
TPN/ Flywheel
Benefits Manager
2024.09 - Current (1 education.year_Label & 11 education.months_Label)
Job overview
- Administered comprehensive benefits for over 500 employees, including health, dental, vision, and retirement plans.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Partnered with payroll to ensure accurate and timely processing of employee pay and deductions.
- Managed and coordinate medical accommodations for employees, ensuring seamless support and compliance.
- Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
TPN
HR Generalist
2023.01 - 2024.09 (1 education.year_Label & 8 education.months_Label)
Job overview
- Improved employee retention by implementing effective onboarding and training programs.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Collaborated with payroll to ensure accurate and timely processing of employee pay and deductions.
- Assisted employees in career growth and development by providing guidance, resources, and support for internal promotions and skill enhancement opportunities.
- Facilitated employee onboarding and orientation to ensure a smooth transition into the organization.
- Spearheaded the organization and management of the annual corporate holiday & summer kick-off celebration, delighting over 150 employees with a memorable event.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
TPN
HR Coordinator/Office Manager
2021.07 - 2023.01 (1 education.year_Label & 6 education.months_Label)
Job overview
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained human resources information system and kept employee files up to date and accurate.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
Primrose Schools
Education Specialist
2019.05 - 2021.07 (2 education.years_Label & 2 education.months_Label)
Job overview
- Facilitated education assessments for school aged children.
- Mentored and provided support to teachers to help effectively implement lesson plans.
- Trained educators on state guidelines for implementation of high-quality early childhood programs.
- Monitored class behavior and implemented behavioral modification strategies.
- Collaborated with parents to establish objectives and incentives pertaining to child development.
- Organized a wide range of cultural and seasonal events with the aim of boosting community and parent involvement.
Primrose Schools
Lead Teacher
2017.03 - 2019.05 (2 education.years_Label & 2 education.months_Label)
Job overview
- Developed highly effective working relationships with parents, administrators, and colleagues to drive academic and social success.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Implemented positive behavior systems for classroom management.
- Assessed learning abilities of each child and shared all data with parents to create a strategic growth plan.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Behavior Frontiers
Behavior Therapist
2016.01 - 2017.12 (1 education.year_Label & 11 education.months_Label)
Job overview
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Facilitated communication and socialization activities at home and in social environments to help individuals develop healthy behaviors.
- Conducted psychosocial assessments to gather data to track treatment progress.
- Administered therapy and applied behavioral analysis techniques in school, home, and community to facilitate client treatment plan.
- Developed tools to help client acquire new skills and work towards goals of building communication and social interactions.
Education
STEPHEN F AUSTIN STATENacogdoches, TX
B.S. from Human Development, Human Psychology
01.2016
University Overview
Skills
Leave of absence management
Disability management
Manager coaching and training
Employee relations
Onboarding & Orientation
HRIS
Data collection
Performance management
Employee assistance programs
FMLA administration
Global benefits experience
Document preparation
Accomplishments
Accomplishments
- Facilitated and managed employee culture initiatives and community-building events designed to foster belonging, psychological safety, and positive engagement.
- Planned and executed large-scale company events for 300+ employees, strengthening engagement and cross-team connection.
- Coordinated and facilitated weekly staff meetings, ensuring seamless communication and alignment.
- Led onboarding and training for intern cohorts, supporting skill development, role clarity, and successful integration.
Affiliations
Affiliations
- OmniWomen
- Black Together
- BLOCC
CAREER HIGHLIGHTS
CAREER HIGHLIGHTS
Organized and executed impactful events and programs for employee resource groups, including OmniWomen, Black Music Month, Black History Month, and Mental Health Awareness. Created initiatives that boosted morale and retention.Timeline
Benefits Manager
TPN/ Flywheel
2024.09 - Current (1 education.year_Label & 11 education.months_Label)
HR Generalist
TPN
2023.01 - 2024.09 (1 education.year_Label & 8 education.months_Label)
HR Coordinator/Office Manager
TPN
2021.07 - 2023.01 (1 education.year_Label & 6 education.months_Label)
Education Specialist
Primrose Schools
2019.05 - 2021.07 (2 education.years_Label & 2 education.months_Label)
Lead Teacher
Primrose Schools
2017.03 - 2019.05 (2 education.years_Label & 2 education.months_Label)
Behavior Therapist
Behavior Frontiers
2016.01 - 2017.12 (1 education.year_Label & 11 education.months_Label)
STEPHEN F AUSTIN STATE
B.S. from Human Development, Human Psychology