Nicki Barks

* Organized work to meet demanding production goals.

* Maintained quality assurance and customer satisfaction objectives.

* Process loans and grants for very-low and low applicants to purchase, build or repair single family residences. Do credit analysis and earnings to determine the applicants eligibility.

* Facilitated outreach activities to build community awareness.

* Review loan applications to make sure they are complete and correctly filled out, input applications into their perspective data bases. I process credit report fees in Morgtage Serv and EPY 1.

*Handle all 504 loan/grant Supervised Bank accounts. Reconcile and disperse all funds for all the 504 applicants. Which means working closely with the applicant to make sure all documents are correctly filled out.

* Assisting in preparing delinquency workout agreements, payment assistance packets and short cure reamortizations. Process insurance claims for our borrowers which means working closely with the contractor and borrower to make sure the work is done correctly and efficiently.

* Prepare closing documents and process closing packets and reviews with the borrowers. Convert construction loans to permanent loans and order all draws and process escrow checks.

* Prepare obligations and order funds.

* Field visits to check on REO properties to check for what repairs are needed. Preparing documents for contractors to sign for any repairs that are completed.

* Gather information for the specialist to help prepare for OGC appeals.

* Keep all operating records current and up to date.

* Order appraisals and send to procurement