Nicki Johnson
Bald Knob,AR
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Overview
13
13
years of professional experience
Work History
Hairdresser
Southern Sass salon
Bald Knob, AR
11.2011 - Current
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Ensured client satisfaction with the quality of service provided.
- Responded to customer inquiries by phone, email, and in person.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Sales Associate
Stor-Mor Sheds
Bald Knob , Arkansas
08.2019 - 10.2021
- Assessed customer needs to provide assistance and information on product features.
- Recommended, selected and located merchandise based on customer desires.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided accurate information about products, prices and services.
- Described merchandise and explained use, operation and care.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
Bald Knob High School
Bald Knob , Arkansas05-2008
Skills
- Production leadership
- Client consultation
- Supply management
- Hair analysis
- Cleaning and sanitizing
- Color correction
- Chemical safety
- Blow-drying expertise
- Scalp treatments
- Sanitation practices
- Chemical application
Timeline
Sales Associate
Stor-Mor Sheds
08.2019 - 10.2021
Hairdresser
Southern Sass salon
11.2011 - Current
High School Diploma -
Bald Knob High School