Nicki Suleyman
Liberty Township,OH
Summary
Dedicated professional with a history of meeting company goals.
Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities while maintaining excellent time management and problem-solving skills.
Skilled in working under pressure and adapting to new situations and challenges.
Overview
2
2
years of professional experience
Work History
Residential Site Manager
Hotel California By The Sea
12.2023 - Current
- Interviewed, hired and trained new employees
- Monitored, mentored, and supervised a team of eighteen employees.
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
- Conducted staff meetings with team members, fostering open communication channels for efficient problem-solving.
- Developed strong relationships with staff members through consistent communication and prompt resolution of concerns or issues.
- Monitored staff timesheets for approval.
- Overseeing site leads expense reports.
- Conducted regular site inspections and enforcing strict adherence to protocols.
- Kept sites compliant for JCAHO.
- Overseeing and adapting staff schedules due to any changes or call offs that occur.
- Successfully working with other managers in different departments.
- Maintaining efficient logistics for client's outside appointments.
- Handling client concerns and/or directing them to the proper team.
Administrative Assistant/Secretary
Hotel California By The Sea
08.2023 - 12.2023
- Created and maintained databases to track and record client data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
Site Lead Residential
Hotel California By The Sea
03.2023 - 08.2023
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Charted on each client daily.
Treatment Technican
Hotel California By The Sea
08.2022 - 03.2023
- Assisted in the care of clients which included providing medications, make sure their individual needs were met and overall support.
- Transporting clients to and from activities, programming and meetings.
- Performed duties that required recording information and ensured it was sent out to the correct individuals and departments.
- Maintained quality assurance and client satisfaction objectives.
- Used slow periods to check supplies, groceries and food date labels.
- Displayed enthusiasm and promoted excellent service to clients.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Roger Bacon High School
05.1995
Skills
- Leadership
- Effective Communication
- Time Management
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
- Creative Thinking
Timeline
Residential Site Manager
Hotel California By The Sea
12.2023 - Current
Administrative Assistant/Secretary
Hotel California By The Sea
08.2023 - 12.2023
Site Lead Residential
Hotel California By The Sea
03.2023 - 08.2023
Treatment Technican
Hotel California By The Sea
08.2022 - 03.2023
High School Diploma -
Roger Bacon High School
Similar Profiles
Samantha K. TownsendSamantha K. Townsend
Treatment Technician at Hotel California By The SeaTreatment Technician at Hotel California By The Sea
Fernanda FentonFernanda Fenton
Licensed Vocational Nurse at Hotel California by the SeaLicensed Vocational Nurse at Hotel California by the Sea
Kimberly NielsonKimberly Nielson
Transportation Coordinator at Hotel California By The SeaTransportation Coordinator at Hotel California By The Sea
Rinoa MitchellRinoa Mitchell
Senior Arcade Attendant at In The GameSenior Arcade Attendant at In The Game
Myia SorrellsMyia Sorrells
Member service REP II (CC) at Kemba Credit UnionMember service REP II (CC) at Kemba Credit Union