Nicki Valley
Fairborn
Summary
Results-driven Application Manager with a strong focus on developing design engineering applications, customer relationship management, and software integration. Proven ability to train and mentor teams, ensuring exceptional service and effective troubleshooting.
Overview
27
27
years of professional experience
Work History
Application Manager
AirTrim
New Carlisle
09.1998 - 09.2025
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Facilitated team meetings to track progress and address challenges promptly.
- Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
- Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
Education
AutoCad Certificate - Engineering Mechanics
Clark State Community College
Springfield, Ohio, OH12-2000
Associate Of Theology -
The Way College of Emporia
Emporia, KS07-1987
Skills
- Developing design engineering applications
- Database management
- Software integration
- System administration
- Troubleshooting
- Customer relationship management
Timeline
Application Manager
AirTrim
09.1998 - 09.2025
AutoCad Certificate - Engineering Mechanics
Clark State Community College
Associate Of Theology -
The Way College of Emporia