Nickia Todd
Buford,GA
Summary
Dynamic professional with extensive experience in management and customer service, notably at Buford City Schools. Proven ability to lead teams and ensure operational excellence. Skilled in data management and communication, consistently enhancing workflow efficiency and client satisfaction. Recognized for attention to detail and effective problem-solving in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Bus Driver manger
Buford City Schools
Buford, Georgia
10.2021 - 11.2025
- Safely transported students to and from school and events.
- Conducted regular vehicle inspections and maintenance checks.
- Followed established routes and schedules consistently.
- Communicated effectively with school staff and parents regarding transportation issues.
- Followed designated routes according to timetables while obeying speed limits at all times.
Driver Examiner
Department of Drivers Services
12.2020 - 09.2021
- Administer road test and rate driving abilities
- Issue driver's license and identification cards
- Greeted guest and address their concern
- Reinstated license that were suspended
Administrative Clerk
Atlanta Regional Census Center
03.2020 - 12.2020
- Manage employee records as hired by scan and filing documents
- Responsible for data entry of all on boarding hire documents
- Interview qualified candidates for an open position
- Effectively schedule and complete fingerprint applications
Team Lead
Gemalto/Thales Digital
12.2016 - 01.2020
- Managed 7-15 employees daily by giving them their work assignments
- Responsible for ordering materials to complete the production
- Ensure the quality, safety and production of workflow supporting the staff and truageing the machine.
- Attention to details when; Inspected the Credit card and ID cards that were produced
Front Desk Assistant Manager
Marriott Residence Inn Hotel
09.2013 - 11.2016
- Fulfilled customer service and administrative roles
- Scheduling staff weekly
- Checking in and out guest; while handling lot amount of transactions
- Responsible for addressing guest concerns
Medical Administrative Assistant
Yellow Brick House
02.2009 - 08.2013
- Assure smooth and efficient patient flow and clinical operation
- Collect patient information and assessment data
- Obtain and record patients vital signs
Education
High School Diploma -
Waccamaw High School
Pawleys Island, SC01.2003
Skills
- Customer service
- Hospitality
- Attention to detail
- Administrative experience
- Management
- Leadership
- Data management
- Communication skills
- Multitasking and organization
- Microsoft Office
Timeline
Bus Driver manger
Buford City Schools
10.2021 - 11.2025
Driver Examiner
Department of Drivers Services
12.2020 - 09.2021
Administrative Clerk
Atlanta Regional Census Center
03.2020 - 12.2020
Team Lead
Gemalto/Thales Digital
12.2016 - 01.2020
Front Desk Assistant Manager
Marriott Residence Inn Hotel
09.2013 - 11.2016
Medical Administrative Assistant
Yellow Brick House
02.2009 - 08.2013
High School Diploma -
Waccamaw High School