Nickie Loveland
Truckee,CA
Summary
High-performing professional with extensive experience in business operations, project management, and team development. My husband and I purchased a brand new RV about two years ago, which allowed us to travel. During this period, I took on seasonal or shorter-term roles to accommodate our lifestyle. Now, we are looking to settle down, and I am eager to contribute my skills and knowledge to a successful company in a more permanent capacity. Proven ability to thrive in fast-paced environments, ensuring operational accuracy and profitability.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Tahoe Timber Trails
08.2024 - Current
- Manage office administration for a 553-site private member campground
- Handle data entry for bills, payments, and invoices
- Answer phones, register guests during the season, and provide customer service
- Serve as editor for the quarterly newsletter, company website, and emails
- Utilize QuickBooks, Microsoft Office Suite, and Mailchimp for administrative tasks
- Assist in hiring, training, and coaching work campers
- Support the manager in membership sales, filing, organizing, bookkeeping, and timekeeping
Temporary RV Camp Manager
Lovelands Lakeside Camp and Market
05.2023 - 07.2024
- Temporarily managed operations for a family-owned campground, including rental cabins, camp store, and food truck
- Implemented reservation systems and marketing plans, achieving a 60% income growth
- Coordinated and marketed events such as a reopening BBQ, cornhole tournament, 4th of July, and Labor Day celebrations
- Assisted in the cleanup and upgrade of grounds, adding sites, tent areas, and improving electric and plumbing
- Remodeled the store and comfort station, and added the campground to maps and booking apps like Hipcamp and Harvest Host
- Developed and managed a new website for direct bookings
- Ensured compliance with RV park regulations and maintained grounds
- Resolved customer complaints and coordinated events
Branch Manager
Ace Cash Express
11.2022 - 03.2024
- Oversaw branch operations, including customer service, loan processing, and cash handling
- Managed retail sales of financial products and services, achieving monthly sales targets
- Developed and executed retail marketing strategies to increase product visibility and sales
- Trained and coached staff on sales techniques and customer service best practices
- Conducted regular inventory checks and managed stock levels to ensure product availability
- Analyzed sales data to identify trends and optimize product offerings
- Participated in community events to promote brand awareness and drive foot traffic
- Ensured adherence to company policies and regulatory compliance
General Manager
Pool Supply Mart
05.2017 - 11.2022
- Managed business operations, achieving top 10 store status for 3 consecutive years
- Conducted inventory audits and resolved shipment issues
- Improved order processing based on customer feedback
Merchandise Handler
Bealls Department Store
04.2015 - 05.2017
- Followed company guidelines to maintain fresh and appealing merchandise displays
- Ensured sales floor was organized for easy customer navigation and shopping experience
- Utilized creative ideas to design visually appealing product presentations
Manager
Hands Produce Market
08.2011 - 04.2015
- Oversaw daily operations and ensured customer satisfaction
Business Owner/Operator
Youth Training Association Bent & Dent Store
07.2006 - 08.2011
- Managed and operated the store, focusing on youth training and community engagement
Education
High School Diploma -
Some College - Business Management
Studied Business Management
Skills
- Data Entry & Analysis
- Training & Development
- Customer Service & Relations
- Marketing & Sales Strategies
- Inventory & Waste Reduction
- Team Leadership & Management
- Conflict Resolution
- KPI Tracking
- Website & Social Media Editing
- Quick Learner
- Adaptability to Change
- Event Coordination
- Facility Management
- Visual Merchandising
- Proficient in various software systems such as; Microsoft Office, Excel, PowerPoint, Adobe, Mailchimp, POS systems (square and Loyverse), financials (QuickBooks and Gusto), reservations (CampWorks and Guest Tracker)
Awards And Volunteering
- Circle of Excellence Award (3 years in a row)
- Highest APC in the Region
- Certificate of Appreciation for Community Service
- Volunteered feeding the homeless and at nursing homes
- Held a fundraiser and volunteered our time delivering water, food and essential items to hurricane Ian victims in Ft. Myers FL
Timeline
Assistant Manager - Tahoe Timber Trails
08.2024 - Current
Temporary RV Camp Manager - Lovelands Lakeside Camp and Market
05.2023 - 07.2024
Branch Manager - Ace Cash Express
11.2022 - 03.2024
General Manager - Pool Supply Mart
05.2017 - 11.2022
Merchandise Handler - Bealls Department Store
04.2015 - 05.2017
Manager - Hands Produce Market
08.2011 - 04.2015
Business Owner/Operator - Youth Training Association Bent & Dent Store
07.2006 - 08.2011
- Some College, Business Management
Pace - High School Diploma,
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