Nickie Vitali
Saint Paul,MN
Summary
With a proven track record at AMN Healthcare, I excel in cross-functional collaboration and enhancing operational excellence through critical thinking and effective communication. Recognized for taking proactive approach to identifying and addressing issues, with focus on quality and compliance objectives. Spearheaded key integrations as subject matter expert, with commitment to advancing organizational performance.
Overview
22
22
years of professional experience
Work History
Senior Administrator, Clinical Contracts
AMN Healthcare
08.2009 - Current
- Review client contracts for credentialing requirements
- Maintain AMN technology systems for compliance
- Responsible for internal quality check of MSP implementation requirements
- Train and mentor new and existing team members
- Develop and maintain standard operating procedures and job aids to ensure consistent department performance
- Serve as department subject matter expert for company initiatives including Project Evolve, One Credentialing and AMIE Web
- Lead systems integrations to ensure on-time transition and accuracy of data migration
Quality Management Supervisor
AMN Healthcare
08.2008 - 07.2009
- Empowered staff members through mentorship and skills development opportunities, boosting morale within the team and improving overall productivity levels.
- Developed strong relationships with key stakeholders, fostering a culture of continuous improvement in quality management.
- Ensured compliance with industry regulations through diligent adherence to guidelines and consistent monitoring of team performance.
- Member of the Quality Standards Council
Quality Management Compliance Supervisor
AMN Healthcare
02.2007 - 07.2008
- Supervised and led Quality Management Compliance Analyst team to deliver optimum levels of service to client facilities
- Played an instrumental role in organization's implementation of new compliance software solution, significantly improving efficiency of credentialing documentation
- Coordinated training development and delivery across teams to support QM Imaging project, role realignment and change management
Quality Management Compliance Analyst
AMN Healthcare
08.2003 - 02.2007
- Managed and coordinated corporate wide client audits for assigned facilities, provided written reports to leadership upon completion
- Identified potential compliance issues and addressed them proactively to minimize company exposure
- Managed expiring requirements of top accounts and communicated compliance to clients
- Developed relationships with assigned boards of nursing contacts to support ongoing internal documentation of state's processes and licensing procedures
- Maintained AMIE license database for assigned states
Education
Bachelor of Science - Business Administration
University of Nevada, Las Vegas
Las Vegas, NV12-2006
Skills
- Cross-functional collaboration
- Systems management
- Internal auditing
- Attention to detail
- Compliance protocols
- Effective communication
- Critical thinking
- Internal policy implementation
- Risk assessment
- Operational excellence
Timeline
Senior Administrator, Clinical Contracts
AMN Healthcare
08.2009 - Current
Quality Management Supervisor
AMN Healthcare
08.2008 - 07.2009
Quality Management Compliance Supervisor
AMN Healthcare
02.2007 - 07.2008
Quality Management Compliance Analyst
AMN Healthcare
08.2003 - 02.2007
Bachelor of Science - Business Administration
University of Nevada, Las Vegas
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