Nickiya Suon
Long Beach,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Freelancer
POND
10.2024 - Current
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed effective improvement plans in alignment with goals and specifications.
- Created content for websites, blogs, and social media account.
- Provided accurate information about products, prices, and services.
- Edited video footages for multiple freelance projects.
- Developed and implemented comprehensive marketing strategies to increase client base and revenue.
Barista Shift Lead
CaliTea
05.2019 - Current
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
- Maintained clean and organized workspaces, ensuring welcoming environment for customers.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
Nursing
Long Beach City College
Long Beach, CASkills
- Experience in leadership
- Content management expertise
- Time management abilities
- Inventory Management
- Adaptability
- Problem-solving aptitude
- Team building
- Multitasking Abilities
- Customer experience
Timeline
Freelancer
POND
10.2024 - Current
Barista Shift Lead
CaliTea
05.2019 - Current
Nursing
Long Beach City College
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