Nicklaus Hess
Bozeman,Montana
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Shipping Lead
Iceage Performance
12.2023 - Current
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed mathematical calculations to check weights and dimensions of shipments.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Packaged, labeled and applied postage to multiple dozen packages and staged in the pick up area
Crew Lead
TS Dock & Lift
05.2022 - 05.2023
- Lead team of six installing and maintaining dock and lift systems
- Monitored team members to verify quality of work and address customer concerns.
- Transported, assembled and installed new dock and lift systems.
- Responded to service calls regarding faulty equipment.
Service Technician
DL Bike Shop
04.2016 - 08.2022
- Conducted preventative maintenance on pedal bikes to optimize performance
- Made sales, performed service, and made made customer relations
- Adapted to and remained flexible in fast-paced work environment
- Communicated product features, advantages, and benefits to customers
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Documented machine information and completed repairs for work orders
- Identified parts needed for repairs and ordered them as needed
- Billed customers for repair work to collect payment.
Education
Bachelor Of Science (B.S.) In Construction Engineering -
Montana State University
Bozeman, MT12.2025
High School Diploma - undefined
Detroit Lakes High School
Detroit Lakes, MN05.2021
Skills
- Complex Problem-Solving
- Time Management
- Customer Relations
- Training Junior Team Members
- Equipment Inventory Maintenance
- Client Support
- Heavy Labor
- Maintenance Repairs
- Repair Procedures
References
- David Langworthy, Owner/Operator, (218) 234-3836, dlbikeshop@gmail.com
- Brock Lindberg, Owner/Operator, (406) 539-3674, Brock@iceageperformance.com
Timeline
Shipping Lead
Iceage Performance
12.2023 - Current
Crew Lead
TS Dock & Lift
05.2022 - 05.2023
Service Technician
DL Bike Shop
04.2016 - 08.2022
Bachelor Of Science (B.S.) In Construction Engineering -
Montana State University
High School Diploma - undefined
Detroit Lakes High School
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