Nickolas Ciccone
Egg Harbor,NJ
Summary
Dedicated and team oriented individual. Highly motivated to learn new skills and build long lasting relationships throughout my tenure. Excellent organization, customer service and communication skills. Looking to secure positions that require these skills in order to promote success and positively impact other's experience.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Safety & Security Officer
Marriott's Fairway Villas
10.2022 - Current
- Ensure safety and happiness of customers throughout timeshare vacation resort.
- Reduced accident rates with consistent monitoring of employee and guest compliance to safety protocols.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Trained new Security Officers in company policies, ensuring consistent knowledge across our team and adherence to established procedures.
Delivery Route Driver
Sea Isle Ice Co
07.2022 - 09.2022
- Enhanced route efficiency by regularly reviewing and optimizing delivery schedules.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Delivered bulk orders of ice to shore towns throughout Southern New Jersey.
- Enhanced team productivity with diligent cross-checking of invoice details and collaborative problem solving.
Ride Attendant & Groundskeeper
Storybook Land
04.2018 - 07.2022
- Enhanced customer satisfaction by ensuring safety and proper functioning of all ride equipment.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Education
High school diploma -
Egg Harbor Twp High School
Egg Harbor, NJ06.2021
Skills
- Customer Service
- Lock Interrogation
- Interior and Exterior Patrol
- Emergency Safety Recovery
- Cashier
- Report Writing
- Conflict De-Escalation
- Commerical Delivery
- Machine Operation
Accomplishments
- First Quarter Rising Tide Award from Marriott's Fairway Villas Management Team
- Promotion throughout tenure with Storybook Land
- Consistent achievement of demanding personal and professional goals
Certification
CPR Certification
Timeline
Safety & Security Officer
Marriott's Fairway Villas
10.2022 - Current
Delivery Route Driver
Sea Isle Ice Co
07.2022 - 09.2022
Ride Attendant & Groundskeeper
Storybook Land
04.2018 - 07.2022
High school diploma -
Egg Harbor Twp High School
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