NYC Department of Citywide Administrative Services
Manhattan, New York
06.2025 - 08.2025
Processed and distributed high volumes of incoming and outgoing mail supporting 13 units and more than 2,300 employees across multiple citywide operations
Maintained detailed mail logs and tracking systems to ensure accuracy, accountability and compliance with agency procedures
Assisted in streamlining internal mailroom workflows, improving delivery efficiency
Delivered responsive, customer-focused service by resolving mail-related inquiries and coordinating special handling requests
Sales Associate
Primark
Brooklyn, New York
06.2023 - 09.2024
Delivered friendly and efficient service to hundreds of daily shoppers, helping to maintain a consistently high level of customer satisfaction
Operated POS systems accurately, processed cash and card transactions, and handled payments with efficiency and attention to detail
Collaborated with team members to achieve and exceed daily sales and performance goals
Organized and replenished merchandise to ensure appealing and well-stocked sales floor
Education
BBA - Accounting
CUNY Baruch College
Manhattan, NY
05-2028
High School Diploma -
Williamsburg Charter High School
Brooklyn, NY
05-2024
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work independently and collaboratively in team environments
Honors & Awards
Student Achievement Award
Service Scholarship Recipient
CLUB ADAM INC. Scholarship Recipient
English Scholarship Recipient
Timeline
Assistant Mail Clerk Intern
NYC Department of Citywide Administrative Services
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