Nickolas Smith
White Lake
Summary
Dynamic professional with extensive experience in team leadership and project management, notably at Penske Vehicle Services. Successfully developed fleet management tracking for over 60 vehicles, showcasing problem-solving skills. Proven ability to enhance customer relations and streamline operations.
Overview
14
14
years of professional experience
Work History
Facilitator
Penske Vehicle Services
04.2022 - Current
- Facilitated vehicle engineering team and project managers.
- Developed and implemented Fleet management tracking for over 60 cars ( Jeep Compass, Dodge Hornet, Competitive fleet, Fiat 500 and other imports )
- Coordinated mule builds for 23-28MY Jeep Compass, 23-25MY Dodge Hornet, 23-25MY Alpha Romeo Tonale - Currently planning MUA build for 27MY Alpha Romeo Stelvio
- Currently working with "Drive Days" team organizing and executing driving events and test drives for executives, vehicle engineering teams and outside companies.
- lead CTC tour guide
Assistant Manager
Jets Pizza
09.2025 - Current
- Have been employed at Jets pizza on and off ( bouncing between full time and part time ) for over 10 years
- Trained new team members on proper customer service ( answering phones, Taking orders, working with customer at the front desk )
- Oversee training new team members on "Make line"
- Coordinated staff on deliveries and customer order pick ups
- Working "Make line"
- Controlling the flow of the pizza oven
- Inventory order collection
Auto Detailer
Carsmetology
03.2020 - 04.2022
- Oversaw New and Used car prep for 3 dealerships and 2 stand alone stores.
- Conducted thorough interior and exterior cleaning using detailing techniques learned over 20 years of experience.
- Applied quality wax, sealants, and other coatings
- Operated specialized equipment for paint correction and pain restoration.
- Trained new team members on best and efficient ways to clean cars.
- Inventory and team member hours management.
- 20+ years experience in auto detailing with work spanning from baby car seats, private auto dealers, "1 off" hotrods, Marine and aviation
General Manager
Al's Quick Lube
06.2012 - 03.2020
- Managed daily operations for 3 oil change locations.
- Implemented quality check list to insure cars always left with proper amount of fluids and proper OEM replacement parts.
- Developed staff training to improve workers safety.
- Customer relations.
- Vendor relations.
- Inventory management and ordering.
- Developed business plan for "Stand Alone" auto detailing store.
Education
High School Diploma -
Waterford Kettering Highschool
Waterford, MISkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
- Conflict resolution
- Project management
Timeline
Assistant Manager
Jets Pizza
09.2025 - Current
Facilitator
Penske Vehicle Services
04.2022 - Current
Auto Detailer
Carsmetology
03.2020 - 04.2022
General Manager
Al's Quick Lube
06.2012 - 03.2020
High School Diploma -
Waterford Kettering Highschool