Nickolas Sprague
Lincoln,NE
Summary
Dynamic Supervisor at Freddy's Frozen Custard & Steakburgers with a proven track record in team building and staff training. Expert in nutritional assessment and health coaching, I successfully enhanced team performance, leading to significant productivity improvements. Committed to customer service excellence, I resolved issues swiftly, fostering loyalty and satisfaction.
Overview
4
4
years of professional experience
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
Lincoln, NE
05.2021 - Current
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Developed strategies to improve team performance and productivity.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Recruited, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Complied with company policies, objectives and communication goals.
- Maintained positive working relationship with fellow staff and management.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
Education
Bachelor of Science - Nutrition And Exercise Science
University of Nebraska - Lincoln
05-2028
Skills
- Nutritional assessment
- Exercise program design
- Health coaching
- Customer service
- Team building
- Staff training
Languages
English
Professional
References
References available upon request.
Education and Training
Currently working towards my Bachelor's in Nutrition and Exercise science
Timeline
Supervisor
Freddy's Frozen Custard & Steakburgers
05.2021 - Current
Bachelor of Science - Nutrition And Exercise Science
University of Nebraska - Lincoln