Summary
Overview
Work History
Education
Skills
Soccer, Being Outdoors
Timeline
Generic

Nickolas Swan

Charlotte Amalie ,USVI

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

1
1
year of professional experience

Work History

Retail Store Manager

Caribbean Surf Company
10.2022 - 08.2023
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Bachelor of Arts - Psychology

High Point University
High Point, NC

Bachelor of Arts - Psychology

University of Maryland - Baltimore County
Baltimore, MD
05.2026

High School Diploma -

Antilles School
St. Thomas USVI
06.2021

Skills

  • Sales Leadership
  • Retail Operations
  • Retail Employee Training
  • Merchandise Strategizing
  • Stockroom Management
  • Store Opening and Closing
  • Shift Scheduling
  • Friendly and Outgoing
  • Scheduling Knowledge
  • Reporting Familiarity
  • Customer Service

Soccer, Being Outdoors

At the age of five I was able to start my soccer journey as I've always had a passion for the sport.. Being from the Virgin Islands I've been fortunate enough to represent my nation at the national as I've played for both the U-15 and U-20 men national teams. Growing up on a small island I've always been exposed to nature and have had a special place for it in my heart. I love being outdoors and doing outdoor activities like camping, running and boating when giving the chance. My experience with the national teams have helped with skills in a professional level and as a team. As you're representing your country there are certain expectations that have to be met. I've been on many trips with different teammates from time to time and I've learned to bond with my teammates and work well in a team environment. 

Timeline

Retail Store Manager

Caribbean Surf Company
10.2022 - 08.2023

Bachelor of Arts - Psychology

High Point University

Bachelor of Arts - Psychology

University of Maryland - Baltimore County

High School Diploma -

Antilles School
Nickolas Swan