Nickole Cheron
Portland,OR
Summary
Strategic leader in compliance and equity within local government, recognized for exceptional productivity and task efficiency. Expertise in operational strategy, team leadership, and conflict resolution drives organizational success. Known for strong communication skills and adaptability, fostering effective problem-solving to meet and exceed goals. Aiming to leverage extensive experience to enhance operational effectiveness in future roles.
Overview
26
26
years of professional experience
Work History
ADA Title II and Disability Equity Manager
Office of Equity and Human Rights
Portland, USA
02.2016 - Current
- Managed ADA Title II compliance.
- Oversaw numerous service agreements and crafted new programs.
- Spearheaded the creation of a comprehensive city-wide civil rights and ADA complaint and request system.
- Oversaw submission and follow-up for Title VI complaints in absence of the civil rights manager.
- Analyzed outcomes, created regulations, and consulted on policy initiatives that impact the City and community.
- Directed citywide rollout of Civil Rights compliance initiatives.
- Manage staff and the citywide steering committee for ADA Title II compliance.
- Led, guided, and trained new hires in roles involving ADA Title II.
Manage Care Staff for Disabled Adult
State of Oregon independent Choices program
Portland, OR
08.1999 - Current
- Recruit, hire, train, schedule, and discharge a fourteen-person care careteam.
Disability Program Coordinator
Office of Neighborhood Involvement
Portland, USA
02.2006 - 02.2016
- Structured outreach programs to engage the disability community.
- Served as a subject matter authority on urban vulnerable populations in the context of emergency planning.
- Facilitated campaigns fostering inclusivity through targeted awareness programs.
- Established registry program to enhance the readiness of people with disabilities during emergencies and disasters.
- Contributed to a variety of city policies and plans, ranging from transportation to hazard mitigation.
- Advocated City interest on regional projects involving accessible recreation and census.
- Designed educational programs addressing oppression, rights understanding, and accessibility requirements.
- Coordinated personnel activities and budget control.
Conflict Resolution / Diversity Training
PRO Innovations
Portland, USA
09.2004 - 03.2006
- Designed and conducted workshops on managing classroom conflicts for Clackamas County Court Services.
- Designed and led workshop on racial, gender identity, and disability oppression in children's literature.
- Conducted training sessions for Clackamas County volunteer mediators.
- Provided strategic guidance to develop business framework for Mira’s Fresh.
- Collaborated on crafting proposal for City of Portland Cultural Competency training.
- Organized extensive career day event for 3,000 area 8th graders.
Education
Master of Science - Conflict Resolution
PORTLAND STATE UNIVERSITY
Portland, OR01.2005
Master of Public Administration - Public Policy
PORTLAND STATE UNIVERSITY
Portland, OR01.2005
Skills
- ADA and Civil Rights compliance
- Policy writing
- Program development
- Project management
- Staff management
- Training development
- Conflict resolution
- Diversity training
- Budget control
- Crisis management
- Effective communication
- Customer service
- Employee onboarding
- Task delegation
- Risk management
- Recruiting and interviewing
- Performance evaluations
- Cross-functional team management
Boards and Committees
Chair: Port of Portland community advisory committee
Board member: Spirited Justice, Racial Justice nonprofit
Board member: Resolutions Northwest, mediation and restorative justice nonprofit
Board member: Ride Connection, transportation nonprofit serving underrepresented community
Timeline
ADA Title II and Disability Equity Manager
Office of Equity and Human Rights
02.2016 - Current
Disability Program Coordinator
Office of Neighborhood Involvement
02.2006 - 02.2016
Conflict Resolution / Diversity Training
PRO Innovations
09.2004 - 03.2006
Manage Care Staff for Disabled Adult
State of Oregon independent Choices program
08.1999 - Current
Master of Science - Conflict Resolution
PORTLAND STATE UNIVERSITY
Master of Public Administration - Public Policy
PORTLAND STATE UNIVERSITY
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