Nickole Millette
Attica,NY
Summary
Proactive Transportation Coordinator with extensive experience in coordinating complex transportation projects and driver dispatch. Expertise in route planning, fleet management, and resolving delivery issues. Skilled in building customer relationships and improving transportation efficiency, bringing strong problem-solving abilities and attention to detail.
Overview
13
13
years of professional experience
Work History
Transportation Coordinator
UConncectCare
09.2020 - Current
- Implemented tracking and tracing software to improve driver monitoring on 10 company vehicles.
- Tracked roughly 300 rides in one month.
- Resolved issues related to over 10 cab companies efficiently while maintaining high levels of satisfaction throughout the resolution process.
Sales Associate
Upstate Dodge
08.2017 - 07.2020
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge. Sold on average 12-15 cars per month.
Sales Associate
Castilone Chrysler Dodge Jeep & Ram
08.2011 - 08.2017
- Built relationships with customers to encourage repeat business. Ended with hundreds of customers.
Education
High School Diploma -
Attica High School
Attica, NY06.1996
Skills
- Driver supervision
- Delivery issues resolution
- Vehicle inspections
- Incident Reporting
- Customs Compliance
- Inspecting vehicles
- Coaching and Mentoring
- Problem-Solving
- Time Management
- Attention to Detail
Accomplishments
- Supervised team of 4 staff members.
CDL Class B
I have had my School Bus endorsement/CDL class B license since 2005.
Additional Information
I have taken Peer classes/30 hour course with Recovery Coach University, Motivational Interviewing. Tons of trainings on LMS, yearly trainings.
Timeline
Transportation Coordinator
UConncectCare
09.2020 - Current
Sales Associate
Upstate Dodge
08.2017 - 07.2020
Sales Associate
Castilone Chrysler Dodge Jeep & Ram
08.2011 - 08.2017
High School Diploma -
Attica High School
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