Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nickolis Clark

Arlington,WA

Summary

Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Tow Truck Operator

Marys Towing
09.2022 - Current
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
  • Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
  • Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.

Tow Truck Operator

North County Towing
06.2020 - 09.2022
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
  • Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
  • Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.

Fabrication Welder

Genie Industries
06.2010 - 06.2020
  • Maintained clean and organized work area to prevent workplace accidents.
  • Supported quality assurance initiatives through thorough inspection of completed work, ensuring compliance with industry standards.
  • Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
  • Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
  • Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
  • Welded metal components in vertical, overhead and flat positions.
  • Read and followed blueprints and weld diagrams.
  • Used cutting torches to shape and cut metal for fabrication projects.
  • Optimized equipment performance by performing routine maintenance checks and promptly addressing issues as they arose.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.

Education

High School Diploma -

Leaders in Learning
Monroe, WA
06.2009

No Degree - Welding Engineering Small Engines

Advanced Tech Monroe
Monroe, WA
06.2009

Skills

  • Lockout kit
  • Preventive Maintenance
  • Critical Thinking
  • Assisting customers
  • Flatbed truck expertise
  • Safe Driving Practices
  • Emergency Roadside Repairs
  • Mechanical recoveries
  • Vehicle Inspection
  • Document Verification
  • Visual Inspection
  • Welding Models
  • Welding Chart Specifications Compliance
  • Crane and Rigging Safety
  • Post-welding treatment
  • Tool repair and maintenance
  • Surface Material Preparation
  • Metal Shaping Machines
  • Power Tool Operation
  • Arc welding

Certification

  • Certified tow operator, marys towing- [Timeframe]
  • Certified welder, genie industries - [Timeframe]
  • fork lift operator Training - [Timeframe]

Timeline

Tow Truck Operator

Marys Towing
09.2022 - Current

Tow Truck Operator

North County Towing
06.2020 - 09.2022

Fabrication Welder

Genie Industries
06.2010 - 06.2020

High School Diploma -

Leaders in Learning

No Degree - Welding Engineering Small Engines

Advanced Tech Monroe

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Nickolis Clark