Nickolas Paredes
Toledo,OH
Summary
Detail-oriented Major Sales Associate experienced in driving sales through effective member engagement and in-depth product knowledge. Coordinated with teams to optimize stock levels and enhance customer satisfaction while maintaining a compliant and organized sales environment. Managed cash transactions and addressed customer inquiries to ensure efficient operations at checkout.
Overview
6
6
years of professional experience
Work History
Front End Associate
Costco
Toledo, OH
06.2020 - 08.2026
- Greeted customers warmly upon arrival and identified their needs.
- Assisted customers with product inquiries and selections.
- Educated customers about product features and benefits.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Operated cash register and processed transactions accurately.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Trained new associates on store policies and customer service standards.
- Maintained clean and clutter-free front-end area.
- Restocked shelves and ensured product availability for shoppers.
- Performed daily opening and closing procedures according to standard operating procedures.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Implemented effective merchandising strategies to attract shopper attention.
- Monitored inventory levels and reported discrepancies to management.
- Tracked inventory levels using company software programs.
- Verified accuracy of pricing signs throughout store.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Ensured compliance with all safety policies and procedures.
Major Sales Associate
Costco Wholesale
06.2020 - 08.2026
- Drove major sales by engaging members, explaining product features and value, and guiding purchasing decisions to support warehouse sales goals and member satisfaction.
- Maintained in-depth knowledge of high-ticket and seasonal merchandise, staying current on pricing, promotions, and inventory to effectively answer member questions and recommend suitable alternatives.
- Coordinated with supervisors, merchandising, and front-end teams to ensure major sales items were properly stocked, signed, and displayed, supporting smooth member traffic flow and efficient checkout.
- Monitored product availability on the sales floor, communicated low-stock or out-of-stock situations, and facilitated timely restocking to reduce missed sales opportunities.
- Followed Costco policies and safety procedures while handling merchandise, equipment, and member interactions, ensuring a clean and organized sales environment.
Wok Cook
Magic Wok
Toledo, USA
06.2024 - 06.2026
- Oversaw product management and inventory control at retail store.
- Prepared diverse dishes and sauces from scratch, ensuring quality and flavor consistency.
- Led shift operations for 2 years at Magic Wok, supervising and training employees on business procedures.
Education
Start High School
Toledo, OHSkills
- Cash handling
- Stock Replenishment
- Product expertise
- Customer training
- Inventory Management
- Inventory handling
- Stock Replenishment
- Warehouse operations
- Visual displays
- Safety compliance
- Safety protocols
- Customer training
Timeline
Wok Cook
Magic Wok
06.2024 - 06.2026
Front End Associate
Costco
06.2020 - 08.2026
Major Sales Associate
Costco Wholesale
06.2020 - 08.2026
Start High School