Nicky Susan Alexander
Grayson,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data analyst position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Administrative Intern
Autumn View Hospice
07.2023 - 11.2023
- Gather data, analyze, and prepare reports, presentations, metrics, scorecards, and dashboards
- Developing data requirements, identifying data sources, and validating data and analysis
- Developing and implementing data collection systems, databases, and other strategies to optimize statistical efficiency and quality
- Effectively analyzing data, creating appropriate visualizations, and communicating results of analyses to various levels of leadership in a relevant manner
- Collaborates with managers to support program improvement and monitor performance
- Managed administrative functions, ensuring project timelines and processes ran smoothly
- Utilized SQL and Excel to analyze project data, driving informed decision-making.
Unit Secretary/Patient Care Technician
Northside Hospital
10.2020 - 07.2023
- Ensured meticulous data entry and accuracy
- Collaborated with nursing staff for exceptional patient care, adhering to care plans
- Maintained accurate patient records, updating charts with vital information
- Proactively resolved customer service issues, ensuring satisfaction
- Managed calls, messages, appointments, meetings, and calendars
- Drafted and distributed emails, memos, and letters
- Typed documents, reports, and correspondence with precision
- Organized filing system and updated hospital procedures.
Cashier
Target
11.2018 - 04.2019
- Provided exceptional customer service, engaging in pleasant interactions while efficiently processing transactions
- Managed cash drawer, ensuring accurate balance at the start and end of each shift
- Contributed to merchandise management by assisting with price markdowns and shelf organization
- Facilitated training for new team members, ensuring alignment with customer service standards and company policies.
Nurse
Amrita Institute of Medical Research
05.2010 - 10.2012
- Evaluated patient care outcomes, identifying and addressing areas for improvement to enhance quality of care
- Educated patients and caregivers on medication use, disease prevention, and post-surgical care, promoting wellness
- Coordinated patient discharge planning, ensuring smooth transitions and continuity of care.
Education
Masters of Science in Health Informatics -
Grand Canyon University
Phoenix, Arizona10.2023
Bachelor in Nursing -
School of Medical Education
11.2009
Skills
- SQL & Tableau
- Microsoft Office: Word, Excel, PowerPoint, & Outlook
- Project Management
- Data Analysis
- Team Collaboration
- Communication
- Customer Service
- Problem Solving
- Corrective Action Plan
- Administrative Support
Websites
Awards
- Alpha Chi National College Honor Society
- Employee of the Month
- Best Customer Service Volunteer, Hope, Stockbridge, GA, 2013
Volunteer Experience
Volunteer, Church Activities, 2018- Present
Timeline
Administrative Intern
Autumn View Hospice
07.2023 - 11.2023
Unit Secretary/Patient Care Technician
Northside Hospital
10.2020 - 07.2023
Cashier
Target
11.2018 - 04.2019
Nurse
Amrita Institute of Medical Research
05.2010 - 10.2012
Masters of Science in Health Informatics -
Grand Canyon University
Bachelor in Nursing -
School of Medical Education
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