Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nico Badagliacca

Rochester,NY

Summary

Experienced Restaurant worker always looking to make myself useful by being productive, as well as enjoying providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and people.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Busser/Banquet Server

Red Fedele's Brook House
09.2020 - Current
  • Trained new staff in bussing and cleaning procedures.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Arranged tables and chairs for special occasions and events.
  • Monitored "bread room" inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.

Furniture Deliverer

Clarks Furniture
01.2020 - 01.2024

Worked on and off over the years as needed but.

  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Demonstrated excellent problem-solving abilities when faced with unforeseen challenges during deliveries or installations.
  • Developed strong relationships with customers through friendly interactions and professional service.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Sales Associate

Buckle
10.2023 - 12.2023
  • Developed new client relationships by actively engaging with potential customers and highlighting thebenefits of our product offerings.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Science - Undeclared

Monroe Community College
Rochester, NY
12.2023

Skills

  • Cleaning and sanitizing
  • Team Leadership
  • Mentoring
  • Guest service
  • Teamwork and Collaboration
  • Problem-Solving
  • Employee Training
  • Cross-Selling and Upselling
  • Safe Food Handling

Certification

  • Bartender Training - 40 Hour course taken during the month of February 2024 (Bartender's Professional Training Institute. Rochester NY 14623)
  • Serve Safe certified as of February 2024 (Exam Session 4133170)

Timeline

Sales Associate

Buckle
10.2023 - 12.2023

Busser/Banquet Server

Red Fedele's Brook House
09.2020 - Current

Furniture Deliverer

Clarks Furniture
01.2020 - 01.2024

Associate of Science - Undeclared

Monroe Community College
Nico Badagliacca