Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nico Hernandez

San Antonio,TX

Summary

Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence. Hardworking partner gifted at reviewing team tasks to assure quality. Engaging and personable coach as well as employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Action Behavior Centers
09.2023 - Current
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.

Shift Supervisor

Starbucks
09.2020 - 09.2023
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.

Recreation Aide

Child Development Center
09.2019 - 12.2019
  • Enhanced participant enjoyment by planning and implementing diverse recreational activities.
  • Increased community involvement in programs by promoting events through various communication channels.
  • Fostered positive relationships with participants'' families, keeping them informed about program updates and individual progress.
  • Improved facility safety by conducting regular inspections and promptly addressing any concerns.

Education

No Degree - Psychology

The University of Texas At San Antonio
San Antonio, TX
04.2025

Skills

  • Pre-Vocational Skills
  • Critical Thinking
  • Transition Planning
  • Data Collection and Analysis
  • Social Skills Development

Certification

  • RBT - Registered Behavior Technician
  • Licensed Texas Food Handler
  • CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Registered Behavior Technician

Action Behavior Centers
09.2023 - Current

Shift Supervisor

Starbucks
09.2020 - 09.2023

Recreation Aide

Child Development Center
09.2019 - 12.2019

No Degree - Psychology

The University of Texas At San Antonio
Nico Hernandez