Nico Maturo
Largo
Summary
Results-driven Liability Claims Adjuster with a proven track record in efficiently settling claims and managing risk, developed through extensive experience at Bristol West Insurance and Qual-Lynx Insurance. Expertise in data analysis and advanced computer skills facilitates adept navigation of complex legal frameworks, ensuring regulatory compliance while consistently delivering exceptional customer satisfaction. Recognized for outstanding problem-solving abilities and decisive leadership, contributing to streamlined processes and enhanced operational efficiency. Committed to fostering positive relationships with clients and stakeholders to drive successful outcomes in challenging situations.
Overview
6
6
years of professional experience
Work History
Liability Claims Adjuster 2
Qual-Lynx
Egg Harbor, NJ
04.2024 - Current
- Evaluated liability claims to determine coverage and settlement options.
- Collaborated with legal teams to resolve complex and litigated claims efficiently.
- Conducted thorough investigations, gathering evidence and witness statements.
- Analyzed policy language to ensure accurate claim processing and compliance.
- Handled claims made against public entities in NJ such as the City of Atlantic City and the City of Camden
- Handled a multitude of claims including vehicle/home damage, bodily injury, harassment at the workplace, assault, and litigiated claims
Liability Claims Adjuster
Bristol West Insurance
Lindenwold, NJ
04.2021 - 04.2024
- Investigated, evaluated and settled liability claims by interviewing claimants and witnesses to determine facts of loss.
- Prepared comprehensive written reports summarizing investigation findings and recommendations for resolution of claims.
- Monitored trends in liability claims activity to identify areas requiring closer scrutiny.
- Managed workload efficiently while meeting strict deadlines imposed by management or regulatory agencies.
- Analyzed coverage issues and drafted coverage opinions for review by supervisors.
- Prepared Reservation of Rights letters, Declination of Coverage letters, and multiple other documents as needed per claim
- Negotiated fair settlements with claimants, considering both their needs and the financial interests of the company.
Service Manager
Wells Fargo
Voorhees, NJ
02.2020 - 06.2021
- Communicated with customers in person and by phone to promote issue resolution and good customer service to ensure satisfaction and loyalty.
- Recruited, trained, coached, mentored, and evaluated personnel in order to maximize their potentials.
- Utilized problem solving skills to address challenges that arose during daily operations.
- Upheld established policies and procedures for maximum workplace efficiency.
- Ensured compliance with company policies and procedures as well as industry standards.
Education
High School Diploma -
Highland Regional High School
Blackwood, NJ06-2011
Skills
- Liability analysis
- Claims investigation
- Microsoft office
- Mentoring
- Advanced computer skills
- Risk assessment
- Policy investigations
- Legal compliance
- Litigation resolution
- Effective communication
Timeline
Liability Claims Adjuster 2
Qual-Lynx
04.2024 - Current
Liability Claims Adjuster
Bristol West Insurance
04.2021 - 04.2024
Service Manager
Wells Fargo
02.2020 - 06.2021
High School Diploma -
Highland Regional High School