Summary
Overview
Work History
Education
Skills
Timeline
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Gianni Thomas

East Providence,RI

Summary

Dedicated professional with extensive experience in establishing rapport with clients. Solid team player with outgoing and positive demeanor. Motivated to maintain customer satisfaction and contribute to company success. Specialize in multitasking, organizing, and work efficiency. Articulate and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Looking for an opportunity to learn and grow!

Overview

3
3
years of professional experience

Work History

Data Validation Specialist

The Hire LLC
08.2023 - 02.2024
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Sorted documents and maintained an organized filing process.
  • Verified data in the iCarol database
  • Maintained exceptional attention to detail while reviewing large volumes of complex information for accuracy and consistency.

Relationship Banker

Bank of America
11.2022 - 04.2023
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database
  • Analyzed customers' financial information to deliver personalized account guidance
  • Facilitated customer transactions, including deposits, withdrawals, and transfers
  • Assisted customers with completing required forms for opening and closing bank accounts
  • Placed outbound client satisfaction calls to follow up with them.

Data Entry Clerk

The Greysmith Company
09.2022 - 11.2022
  • Entered data in Excel and Google sheets
  • Completed projects by expected deadline
  • Overlooked inventory and reported any missing products
  • Closed tickets following completed assistance to clients.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.

COVID-19 Tester

Doctors Test Centers
08.2021 - 04.2022
  • Tested people that were asymptomatic or symptomatic to find out if they were positive for COVID-19
  • Logged confidential patient information into the database to be reviewed by the Department of Health
  • Scheduled patient appointments for various facilities and checked them in when they arrived
  • Entered and analyzed test results
  • De-escalated upset patients through active listening, empathizing, explaining the policy, and providing appropriate solutions.

Canvasser

Rhode Island Department of Health
11.2020 - 04.2021
  • Canvassed throughout parts of Rhode Island passing out flyers about useful information on mask wearing and social distancing
  • Provided resources and answered questions regarding COVID-19 safety protocol
  • Worked as a team to ensure time efficiency.

Education

Bachelor of Science in Criminal Justice -

Johnson & Wales University
Providence, RI
05.2022

Skills

  • Google Docs
  • Excel
  • Time Management
  • Working Independently & Teamwork
  • Salesforce & Oracle
  • QuickBooks
  • Word
  • Data Validation
  • Data Entry
  • iCarol
  • Customer Service Skills
  • Access
  • Cash Handling
  • Outbound Calling
  • Sales Associate Experience
  • HIPAA Compliance
  • Banking
  • Financial services
  • Report Writing
  • Data and Analytics
  • Recordkeeping strengths

Timeline

Data Validation Specialist

The Hire LLC
08.2023 - 02.2024

Relationship Banker

Bank of America
11.2022 - 04.2023

Data Entry Clerk

The Greysmith Company
09.2022 - 11.2022

COVID-19 Tester

Doctors Test Centers
08.2021 - 04.2022

Canvasser

Rhode Island Department of Health
11.2020 - 04.2021

Bachelor of Science in Criminal Justice -

Johnson & Wales University

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