Nicol Cevrero
La Quinta,CA
Summary
Proactive and dynamic, excelled at Del Taco by enhancing team efficiency and customer satisfaction through exceptional customer service and problem-solving skills. Trained new members, significantly improved workplace safety, and fostered a collaborative environment. Mastered cash handling and safety protocols, directly contributing to the team's success and positive customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Del Taco
08.2022 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma - N/A
Indio High School
Indio, CA06.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Money Handling
- Computer Skills
- Safety understanding
- Heavy Lifting
- FLUENT IN LANGUAGE
Certification
- CPR certificate
- Food handling certificate
Languages
spanish
Native or Bilingual
Timeline
Team Member
Del Taco
08.2022 - 10.2023
High School Diploma - N/A
Indio High School
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