Nicola Sharp
Baltimore,MD
Summary
Versatile HIM analyst well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality who is results driven. Advanced abilities in Electronic Medical Records Systems, Chart Analysis, and Policy and Procedure. Offering decision- making leadership and communication talents. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Health Information Analyst
Lifebridge Health
03.2022 - Current
- Facilitated seamless communication between healthcare providers by ensuring accurate transfer of pertinent medical records during patient transitions across care settings.
- Implemented efficient health information management practices, resulting in improved workflow and data accuracy.
- Audits electronic health records for accuracy and deficiency. Assists with the daily operations of the department and departmental related projects and processes
- Facility Administrator for physicians and staff for five Lifebridge Health hospitals through the Department of Vital Statistics Electronic Death Registration.
- Assisted in the development of policies and procedures related to the resident deficiency notification processes.
- Proficient in Cerner EHR, Escript, Power Chart
Health Information Management Assistant
Coastal Horizons
07.2019 - 02.2022
- Ensured HIPAA compliance by maintaining strict confidentiality protocols for all health information and records management tasks.
- Facilitated seamless transitions between care providers by efficiently processing requests for medical records transfers.
- Managed incoming correspondence, ensuring timely responses to requests for release of protected health information.
- Contributed to improved quality assurance measures with regular reviews of departmental policies and procedures related to health information management.
- Improved patient record accuracy through meticulous review and timely updates of medical documentation.
- Supported internal audits by providing thorough reviews of patient records, identifying discrepancies, and working with the appropriate personnel to resolve any issues.
Optometric Technician
The Eye Center
01.2016 - 08.2019
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for continuous improvement.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
Education
Bachelor of Science - Health Services Management
University of Maryland Global Campus
Adelphi, MD04.2025
Skills
- Records review
- Compiling data
- Regulatory compliance state, federal and facility
- Report Generation
- Team building
- HIPAA Compliance
- Clinical Terminology
- Strong attention to detail
- Chart management
- Administrative coordination
- Documentation Management
- Task Prioritization
- Electronic Medical Record Software
- Analytical Skills
Affiliations
- Member, AHIMA, 2023 to Current
- Member, HIMSS, 2022 to current
- Co-Chair Hispanic Latino Employee Resource Group, LifeBridge Health-2022 to Current
- Volunteerism Steering Committee Member, LifeBridge Health - 2022-Curren
- Dove Counsel Member, Lifebridge Health, 2022 to Current
Timeline
Health Information Analyst
Lifebridge Health
03.2022 - Current
Health Information Management Assistant
Coastal Horizons
07.2019 - 02.2022
Optometric Technician
The Eye Center
01.2016 - 08.2019
Bachelor of Science - Health Services Management
University of Maryland Global Campus
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