Nicolas Bethea
Summary
Proven track record in enhancing supply chain efficiency and boosting territory sales at Fastenal through expert client relationship building and CRM proficiency. Specializes in identifying customer needs and driving sales growth by leveraging in-depth industry knowledge and strategic planning. Achieved significant client satisfaction and account development by focusing on tailored solutions and insightful recommendations.
Overview
7
7
years of professional experience
Work History
Customer Solutions Consultant
Fastenal
02.2022 - Current
Prospecting and engaging with the districts top opportunities. Once a meeting is landed the objective is to then identify a customers pain points and gain a full understanding of their supply chain. With the end goal being to offer the customer a more efficient supply chain by utilizing Fastenal's solutions.
Outside Sales Representative
Fastenal
08.2019 - 02.2022
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Inside Sales Representative
Fastenal
10.2017 - 08.2019
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
No Degree - Business Administration
Cape Fear Community College
Wilmington, NCHigh School Diploma -
Cape Fear High School
Fayetteville, NC06.2015
Skills
- Client Relationship Building
- CRM proficiency
- Performance Tracking
- Customer Service
- Customer Relations
- Strategic Planning
- Product and service knowledge
- Lead prospecting
- Network development
- Account development
Timeline
Customer Solutions Consultant
Fastenal
02.2022 - Current
Outside Sales Representative
Fastenal
08.2019 - 02.2022
Inside Sales Representative
Fastenal
10.2017 - 08.2019
No Degree - Business Administration
Cape Fear Community College
High School Diploma -
Cape Fear High School
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