Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicolas Castillo

Brooklyn

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Bj's Wholesale Club
10.2022 - 08.2023
  • Occasionally did 're shop' and put back merchandise that was not purchased or returned by customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

sales associate

Telco Stores
01.2021 - 06.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings..
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Program Assistant

Brooklyn Scholars
06.2021 - 08.2021
  • Assisted Group leader with activities with the group, Conducted lessons with the group on a regular daily basis
  • Made copies and prepared the classroom for students.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Strengthened communication between team members by establishing clear channels for information sharing.


Lobby Attendant

Giandos On The Water
02.2020 - 06.2021
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their concerns.
  • Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
  • Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
  • Provided accurate directions and local recommendations to guests, supporting their overall enjoyment during their stay.

Education

Bachelors - Cyber Security

City Tech Cuny College
01.2027

Highschool diploma -

Bushwick Leaders High School
06.2023

Skills

  • Strong Communication skills with Customers and Co-workers
  • Strong Teamwork Skills
  • Good organization skills and adhering to the task
  • Easily adaptable to new environments
  • Proficient with Microsoft Word, Excel, ETC
  • Cash Register Operation
  • Customer Assistance
  • Customer Service
  • Product Recommendations
  • Product Restocking
  • Payment Processing
  • Cash Handling
  • Refunds and Exchanges
  • Cash Drawer Balancing

Certification

OBTAINING CERTIFICATE IN CYBERSECURITY VIA GOOGLE COURSERA

Languages

English
Spanish (Fluent)

Timeline

Cashier

Bj's Wholesale Club
10.2022 - 08.2023

Program Assistant

Brooklyn Scholars
06.2021 - 08.2021

sales associate

Telco Stores
01.2021 - 06.2022

Lobby Attendant

Giandos On The Water
02.2020 - 06.2021

Bachelors - Cyber Security

City Tech Cuny College

Highschool diploma -

Bushwick Leaders High School

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Nicolas Castillo