Summary
Overview
Work History
Education
Skills
SKILLS & INTERESTS
LEADERSHIP EXPERIENCE
Timeline
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Nicolas Cerpa

Egg Harbor Township,NJ

Summary

Motivated and dependable Health Science student seeking a Physical Therapy Aide position to gain valuable hands on clinical experience while assisting patients in their rehabilitation journeys. A strong passion for health, movement, and teamwork drives a commitment to fostering a supportive, patient centered environment. Equipped with a solid foundation in health sciences and an enthusiasm for learning, I am ready to contribute effectively to a dynamic healthcare team. Dedicated to enhancing patient outcomes through compassionate care and collaborative efforts.

Overview

6
6
years of professional experience

Work History

Server Manager

LB1 Steakhouse
09.2021 - Current
  • Maintained and built relationships with 80+ customers daily, ensuring an excellent dining experience, which improved the overall restaurant rating to a 4.5/5
  • Collaborate with 15+ employees, including front and back of house staff, to increase the efficiency of the restaurant and increase customer satisfaction daily
  • Collaborate with 15+ employees to manage availability and scheduling to ensure adequate staffing for daily restaurant operations
  • Discussed and recommended premium specials to increase sales by 20% daily
  • Trained and mentored team members to enhance performance and service efficiency.
  • Supervised daily operations, ensuring optimal service quality and customer satisfaction.

Team Member

Chick-fil-A
08.2019 - 10.2019
  • Delivered high-quality service to a fast-paced customer base of 200+ guests daily, providing exceptional customer service and efficient product sales, which increased store sales by 30% weekly.
  • Supported team efficiency by managing multiple roles, including front counter and drive-thru
  • Recognized by management for reliability, punctuality, and teamwork
  • Ensured sanitation and food safety standards were consistently met
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and quality.

Education

AS - Biomedical Science

Atlantic Cape Community College (ACCC)
Mays Landing, NJ
03.2019

High School Diploma -

Egg Harbor Township High Schoo;l
Egg Harbor, NJ
06-2022

Skills

  • Bilingual: English & Spanish
    Strong Communication & Team Collaboration
    Time Management & Organization
  • Work ethic and integrity
  • Patience and empathy

SKILLS & INTERESTS

Marketing & Operations, Analytics, Travel, Photography.

LEADERSHIP EXPERIENCE

  • Student Development Center (ACCC) Mays Landing, NJ Operations Assistant September 2018 – March 2019
  • Partnered with 50+ professors and students, bringing together 5+ different departments for our Professional Networking Event with 150+ attendees.
  • Organized weekly meetings regarding new events, campus tours, and workshops for 30+ students

Timeline

Server Manager

LB1 Steakhouse
09.2021 - Current

Team Member

Chick-fil-A
08.2019 - 10.2019

AS - Biomedical Science

Atlantic Cape Community College (ACCC)

High School Diploma -

Egg Harbor Township High Schoo;l
Nicolas Cerpa