Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicolas De Oliveira Silva

Malden,MA

Summary

Highly motivated and reliable recent high school graduate with a strong work ethic, excellent communication skills, and a positive attitude. Eager to learn and contribute in a customer-focused environment. Skilled in multitasking, time management, and problem-solving, with a keen eye for detail. Dedicated to providing exceptional guest service and ensuring a smooth, welcoming experience for all customers.

Overview

2
2
years of professional experience

Work History

Catering Manager

la dulce vita
Malden, MA
11.2024 - Current
  • Resolved customer complaints promptly and professionally while maintaining good relations with clients.
  • Prepared and led food service training programs to teach staff various tasks.
  • Utilized technology to streamline catering operations, implementing software for scheduling, customer management, and inventory control.

Office Worker

fast brother corp
Malden, MA
07.2024 - 11.2024
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Communicated with customers, employees, and vendors to answer questions and address complaints.
  • Answered telephones, directed calls, and took messages.

Moving Helper

fast brothers
Malden, USA
08.2023 - 11.2024
  • Responded quickly and efficiently to any changes made by customers during move day.
  • Demonstrated excellent time management abilities by completing jobs within the specified timeframe allotted by customers.
  • Provided excellent customer service by addressing client concerns, and ensuring a smooth moving process.

Crew Trainer

mc donalds
Malden, USA
10.2022 - 07.2023
  • Monitored employee progress, and provided constructive criticism.
  • Managed shift responsibilities, including order accuracy, cleanliness, and inventory checks.
  • Led by example in delivering excellent customer service, resolving guest concerns, and maintaining a positive environment.

Education

High School Diploma -

malden high school
malden
06.2024

Skills

  • Heavy lifting
  • Coaching and mentoring
  • Active listening
  • Cash handling
  • Employee training
  • Team leadership and supervision
  • Bilingual
  • Computer networking
  • Customer support
  • Multitasking
  • Staff supervision
  • Job planning

Languages

Spanish
Professional
Portuguese
Native/ Bilingual
French
Elementary
Italian
Elementary

Timeline

Catering Manager

la dulce vita
11.2024 - Current

Office Worker

fast brother corp
07.2024 - 11.2024

Moving Helper

fast brothers
08.2023 - 11.2024

Crew Trainer

mc donalds
10.2022 - 07.2023

High School Diploma -

malden high school

Similar Profiles

CREATE PROFILE
Nicolas De Oliveira Silva