Nicolas Donayre
Norwalk,Connecticut
Summary
I am a dynamic salesperson with proven success, and I have developed impactful marketing strategies that have boosted my market share. With experience in customer service and cash management, I excel at teamwork and effective communication, constantly improving brand awareness, and driving revenue growth. I am an undergraduate student and plan to become a finance professional in the future.
Overview
2
2
years of professional experience
Work History
Farmers Market Sales
Wave Hill Breads
Norwalk, Connecticut
04.2024 - Current
- Developed and implemented a national sales strategy to increase market share.
- Implemented improved sales and marketing strategy to increase market penetration and revenue.
- Worked closely with internal departments such as sales, marketing, and accounting in order to resolve any disputes between them and customers.
- Developed marketing plans to increase sales and brand recognition in assigned region.
- Prepared reports outlining sales performance, market trends, customer feedback, for senior management review.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Back Server - Busser
The Benjamin Restaurant
Ridgefield, CT
06.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Inspected dining room area for cleanliness prior to seating guests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Delivered exceptional customer service in accordance with company standards.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Undergraduate - Sports Management
University of Connecticut
Stamford, CT06-2028
High School Diploma -
Norwalk High School
Norwalk, CT06-2024
Skills
- Event planning
- Sales analysis
- Customer service
- Team collaboration
- Effective communication
- Inventory control
- Promotions and discounts
- Product knowledge
- Cash management
- Bilingual
Languages
Spanish
Native/ Bilingual
Affiliations
UPSL Southwest FC
- Semi-professional player (soccer)
Wave Hill Bread - Angela Topi
- Owner 9143560505
The Benjamin Restaurant
- 4652756001
Timeline
Farmers Market Sales
Wave Hill Breads
04.2024 - Current
Back Server - Busser
The Benjamin Restaurant
06.2023 - Current
Undergraduate - Sports Management
University of Connecticut
High School Diploma -
Norwalk High School