Nicolas Garcia
Woodstock,GA
Summary
Hardworking and reliable individual with over 3 years of experience in operations coordination and customer-focused solutions. Pursuing a Bachelor of Science in Applied Physics with a concentration and minor in Business at Georgia Institute of Technology. Proficient in quantitative analysis, problem-solving, and Python programming, with a track record of applying data insights to practical challenges. Recognized for strong communication skills, teamwork, and a results-oriented approach, with a keen interest in finance and investment strategy.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tire
Woodstock, Georgia
04.2022 - 08.2025
Administer vehicle maintenance, streamline service operations to provide customers with prompt, safe, and trustworthy service.
- Resolved customer inquiries by providing clear information and assistance promptly.
- Coordinated service requests for timely resolution and customer satisfaction.
- Collaborated with team members to streamline service processes and improve efficiency.
- Provided support in training new staff on operational procedures and tools.
- Liaised between client and technician to keep parties fully informed.
Education
Bachelor of Science - Applied Physics
Georgia Institute of Technology
Atlanta, GASkills
- Technical analysis
- Problem solving
- Customer service
- Data interpretation
- Communication skills
- Project management
- Team collaboration
- Python programming experience
Special Projects
Newton's Method for Finding Roots in Python
- Implementation of Newton's Method to approximate roots of nonlinear equations
- Designed with measures to prevent and inform the user of unforeseen and unwanted scenarios: division by 0, determining root divergence to be infinity, etc.
Hobbies and Interests
- Running and Hiking
- Managing Personal Investments
- Gaming
Timeline
Service Coordinator
Discount Tire
04.2022 - 08.2025
Bachelor of Science - Applied Physics
Georgia Institute of Technology
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