Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Internship/ Apprenticeship
Wayne Brothers companies
05.2023 - 08.2023
Interns were exposed to various field construction services represented by Wayne Brothers with an emphasis on estimating, core building, concrete placement and finishing, site grading, and support operations.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Streamlined office processes for improved efficiency and time management through regular organization and filing.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority work.
Custom Cabinet Apprentice
Mint Hill Cabinet shop
06.2022 - 01.2023
Skills in communication with the shop foreman
Ability to take care of what needs to happen at the custom cabinet shop to complete jobs before the installation date
Technical skills include working with a beam saw and panel saws and making laminated countertops when needed.
Interpersonal skills include talking to the cabinet shop manager and fellow coworkers when things at the shop need to be accomplished in a timely manner.
Developed proficiency in industry-specific tools and software through hands-on training.
Built strong relationships with team members and supervisors, fostering a positive work environment.
Customer Service
Harris Teeter
11.2016 - 01.2022
Skills in interpersonal communication with the public and in a team setting.
Ability to deal with a variety of situations without a detailed description of how to take care of each customer’s individual needs
Technical skills to be a floor monitor for 10 - 15 employees at a single time
Customer Service technical skills, including completing a Western Union Certification every six months.
Developed customer service initiatives to improve performance and uplift satisfaction scores.
Eliminated customer service issues by quickly resolving disputes and correcting problems.
Taught employees fundamentals of register use, merchandise scanning, and customer service.
Supervised and trained staff on product knowledge and customer service.
Infrastructure, Landscaping & Irrigation Designer at Zaid Al Hussain & Brothers, Group CompaniesInfrastructure, Landscaping & Irrigation Designer at Zaid Al Hussain & Brothers, Group Companies