Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Affiliations
Languages
Certification
References
Timeline
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Nicolas Hardin

Nicolas Hardin

Flowery Branch,GA

Summary

Dynamic leader with proven problem-solving aptitude and leadership strength, honed at CHICK-FA-LA and other notable establishments. Excelled in enhancing customer satisfaction and team efficiency, leveraging work expertise and time management abilities to create efficiency in the work environment. Certified in ServeSafe, embodying professionalism and coordination, significantly contributing to workplace harmony and operational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Junior Leader (Manager)

CHICK-FA-LA
Stonebridge Village, GA
08.2022 - Current
  • Ability to complete all tasks for both FOH/BOH
  • Exercise customer service skills by putting customers first, while being equipped to field any questions or concerns.
  • Run Shifts (2 pm-7 pm) and Closing Shifts (7 pm-9 pm)
  • Bag orders, make drinks, operate POS, operate Drive-thru IPOS
  • Provided guidance and support to team members on a daily basis.
  • Assisted senior leadership in developing strategies to increase efficiency among staff members.
  • Mentored new hires on company culture values, processes, procedures, and customer service etiquette.
  • ServeSafe Certified

WBL Manager

THE TALON
Flowery Branch, GA
08.2020 - 05.2024
  • Company Overview: School Store (Flowery Branch High School)
  • Process inventory and deposits.
  • Prepare food, drinks, and freshly brewed beverages.
  • Promote discounted items through social media via Instagram and TikTok.
  • Work-Based Learning employee
  • Count drawers and handle all issues concerning customers.
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Established processes to ensure efficient workflow throughout the organization.

FOH/BOH Team Member

FRIENDS BAR AND GRILLE
Buford, GA
06.2021 - 08.2022
  • Ensured proper rotation of all food products on shelves for maximum freshness.
  • Coordinate dining room seating.
  • Expedite food orders.
  • Cook and make food at the correct temperatures.
  • Operated kitchen equipment such as fryers, bread grills safely and efficiently.
  • Restocked pantry items when needed during peak times or busy shifts.
  • Resolved customer complaints quickly in a professional manner.
  • Assisted in training new employees on protocols.

Education

High School -

Flowery Branch High School
Flowery Branch, GA
05.2024

Skills

  • Professionalism
  • Problem-solving abilities
  • Time management abilities
  • Problem-solving aptitude
  • Punctuality
  • Leadership strength
  • Coordination and Teamwork
  • Social media experience

Extracurricular Activities

Varsity Baseball Team Manager(2022), Varsity Football Equipment Manager(2021), Community Service when opportunities present themselves(70+ hours of community service) DECA Co-President, FCA Leadership 

References

Available upon request

Affiliations

  • Class of 2024 Darkside Leader
  • Serve in Student Ministry at 12 Stone

Languages

English
Native/ Bilingual
Spanish
Limited

Certification

  • Serve Safe Certified
  • Georgia Best Certified
  • Job Ready Certified

References

References available upon request.

Timeline

Junior Leader (Manager)

CHICK-FA-LA
08.2022 - Current

FOH/BOH Team Member

FRIENDS BAR AND GRILLE
06.2021 - 08.2022

WBL Manager

THE TALON
08.2020 - 05.2024

High School -

Flowery Branch High School

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Nicolas Hardin