Nicolas Harrison
Oreilly Auto Pats
Mission Viejo,CA
1
Language
5
years of professional experience
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers in dynamic, fast-paced settings. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Store Manager
2 Years 11 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Implemented effective merchandising strategies to enhance product visibility and drive sales.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
Crew Member
1 Year 8 Months- Provided exceptional customer service to enhance guest experiences.
- Operated arcade games and attractions, ensuring safety compliance and functionality.
- Assisted in food preparation and handling, adhering to health regulations and standards.
- Maintained cleanliness of dining areas and restrooms to promote a welcoming environment.
- Collaborated with team members to optimize workflow during peak operational hours.
- Resolved guest inquiries and complaints promptly, fostering positive relationships.
- Participated in training new crew members on operational procedures and safety protocols.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
- General Studies
- Studied General education classes while playing in the Saddleback College mens soccer inaugural season team.
- Balanced school, work and sport schedule and maintained healthy habits to succeed.
High School Diploma
- Extracurricular Activities: [ Student Athlete, Boys soccer 4 year]
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Training and mentoring
Team leadership
Recruitment and hiring
Strategic thinker
Operations
Loss prevention
Accomplishments
Achieved 2 million dollars in gross sales for my store and was recognized at company conference in January 2026.
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Oreilly Auto Pats
09.2023 - CurrentRead More
Crew Member
Chuck E Cheese
11.2021 - 07.2023Read More
Saddleback College
from General Studies
Read More
Laguna Hills High School
High School Diploma
Read More