Nicolas Herren
Portsmouth
Summary
Extensive experience in Lindt’s production operations with a proven record in process improvement. Current MBA studies enhance financial analysis capabilities, facilitating a strong connection between operations and finance. Deep understanding of Lindt’s processes enables valuable insights and contributions to team objectives.
Overview
11
11
years of professional experience
Work History
PRODUCTION SUPERVISOR
Lindt USA
Stratham
08.2023 - Current
- Led 20 employees across cocoa liquor and chocolate mass lines, ensuring safety, quality, and production efficiency.
- Used MES systems (e.g., Ignition) to monitor performance, improve OEE, and guide data-based decisions.
- Reduced waste by 35% and exceeded efficiency targets, earning an 'Exceeds Expectations' annual review rating.
- Drove team development and continuous improvement within the factory's bottleneck area.
INTERNATIONAL GRADUATE IN OPERATIONS
Lindt International
03.2022 - 08.2023
- Managed and supported projects across multiple countries, including Switzerland (Kilchberg), Germany (Aachen), and the United States (Stratham).
- In Kilchberg, served as Shift Supervisor coordinating line productivity while ensuring compliance with quality and safety standards.
- In Aachen, collaborated with R&D teams on short-term innovation and process development projects.
- In Stratham, contributed to continuous improvement initiatives applying and refining Lean and Six Sigma methodologies within production operations.
GUIDE
Lindt Home of Chocolate
Kilchberg
08.2020 - 03.2023
- Presented the world of Lindt and its chocolate expertise to internal and external stakeholders, including the CEO, board members, clients, and vendors.
- Demonstrated exceptional communication and presentation skills, adapting content and delivery style to effectively engage diverse audiences at all organizational levels.
- Trained and educated new team members, developing a deep understanding of chocolate production.
FIRST LIEUTENANT
Swiss armed forces
06.2014 - 08.2022
- Led and trained soldiers and cadre, ensuring effective instruction, discipline, and professional development.
- Managed operational readiness of personnel and equipment to support defense and mission objectives.
- Oversaw planning and execution of training and field operations in alignment with Swiss Armed Forces standards.
- 2 years full time followed by 7 years militia.
Education
MBA - Masters of Business Administration
Warwick Business School
Coventry, UK12-2027
Lean Six Sigma Black Belt
SSGI
Online07-2024
MSC - Food Processing, Biotechnology
ETH Zurich
02-2022
Skills
- Leadership and communication
- Food manufacturing expertise
- Continuous improvement strategies
- Efficiency enhancement
- Improved safety and efficiency metrics
- Used MES for data-driven decisions
- Managed international cross-functional projects
- Presented to diverse stakeholder groups
Languages
English
Full Professional
German
Native/ Bilingual
Spanish
Professional
French
Limited
Timeline
PRODUCTION SUPERVISOR
Lindt USA
08.2023 - Current
INTERNATIONAL GRADUATE IN OPERATIONS
Lindt International
03.2022 - 08.2023
GUIDE
Lindt Home of Chocolate
08.2020 - 03.2023
FIRST LIEUTENANT
Swiss armed forces
06.2014 - 08.2022
MBA - Masters of Business Administration
Warwick Business School
Lean Six Sigma Black Belt
SSGI
MSC - Food Processing, Biotechnology
ETH Zurich